Why Do Companies Stay With Bad Payroll Providers?

by Paul Devlin

The fear of change is real, especially in the payroll world. I’ve often wondered why so many companies stay in bad relationships with their payroll provider? They know they should change but don’t feel like they have the time or energy to do so. They would rather continue to put up with poor and impersonal service than go through the perceived pain of change. Of course some are in term contracts (By the way, never sign a term contract..you’re guaranteeing poor service..where’s the incentive for that payroll company to deliver good service after you sign?) However, for those who aren’t legally manacled to your provider, here are 3 of the more common reasons we hear:

The Perceived Challenges of Switching Payroll Providers

  1. Time-Consuming Process: “Switching payroll providers often appears daunting. There’s enough to do just to stay above water. How on earth am I supposed to find the time to gather data?”

  2. Being Overwhelmed: “I can’t even think about being given a list to have to gather all the data I need to have in order to switch.”

  3. Operational Disruption: “I’m really worried that the transition could disrupt payroll cycles, delay payments, or impact tax reporting.”

What if we were to tell you that there is an easier way? A way where you would be walked through it every step of the way?

APlus provides an innovative approach to onboarding that significantly reduces the common pain points associated with switching providers, designed with you in mind.

  • Smooth Onboarding: We will work with you to create a structured onboarding into manageable steps, ensuring that no detail is overlooked. Can we guarantee a completely seamless process? No, no-one can, and if they say they can, they’re lying. But we will do all we can to make it as smooth as possible.

  • Personalized Support: Every client receives tailored assistance from our onboarding team with over 60 years of payroll experience combined. Meet Savanna, Cindy and Andrea.  This personalized approach ensures that each company’s unique needs are met, and any potential hiccups are addressed promptly. If you don’t believe us, ask them…their emails are on their page.

  • Paced To Suit You: The team will work within an onboarding schedule that works for you so there remains no disruption to your current payroll process. Your employees being paid on time and correctly will; always be our #1 goal.

Switching payroll providers doesn’t have to be a daunting task. Please don’t put up with sub-standard service. You deserve better.  Contact us today. Oh and we’ll never make you sign a contract!

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