Meet the APlus Team
Shaila Johnson
Client Support Specialist
Shaila is a vibrant and friendly Southwest Missouri native. Growing up in a small town, she developed a love for the simple things in life, which is something she loves to pass on to her own children. She graduated with an impressive Associate of Arts degree in Accounting and Business Marketing from Ozarks Technical Community College. Her diverse skill set ranges from administrative and customer service experience, to several years of payroll and bookkeeping knowledge gained while working with a reputable CPA firm.
Married, with two children and a cherished canine companion named Bowser, her life is filled with joy and love. She takes immense pleasure in watching her kids play sports and indulges in her passion for photography as a hobby. Above all, she values spending quality time with her family and loves any opportunity to do so.
A problem solver at heart, she finds great fulfillment in helping others navigate through challenges. Her fun nature combined with her growing work experience make her the go-to person for solving any problem that comes her way. With a charming personality and an impressive resume, Shaila is truly someone you’ll want on your team and we’re lucky to have her on ours.
“Working directly with our own set of clients enables us to provide a level of customer service that is just not possible in a call center-type setting. Clients appreciate having a dedicated point of contact that cares about and understands their unique needs, challenges, and preferences. The personalized approach goes a long way in client satisfaction. Personally, I love building relationships with my clients and getting to know them on a more personal level. I feel like it lets our clients know that they are not just a number and that we truly care about their success.”
