Paul Devlin

Paul has worked primarily in  hospitality and travel sales, beginning with John Q Hammons Hotels in Denver, Colorado in 1991.  He first joined APlus in 2008 as the very first salesperson (and 3rd employee) and returned in 2020 as Director of Strategic Initiatives, overseeing sales, marketing and branding. He has an HND in Media & Communication Studies, is a Certified Tour Professional and a published author. Over his career, he has helped promote people, companies and organizations as diverse as the National Tour Association, The Osmond Brothers, Arkansas Freedom Fund, Great Southern Travel plus Hilton, Marriott, Holiday Inn and Choice Hotels.

In the rest of his waking hours he loves great food, theatre, music and sports of all kinds..especially Celtic Football Club where he is past president of the Lone Star Celtic Supporters Club. He actively enjoys biking and walking. He still loves to travel and continues to work on perfecting his vanilla ice cream recipe…Paul is married to his wife Nicole and has two grown daughters and two little Cairn Terriers named Bonnie and Clyde.

“Customer service is transactional. Black and white. Doing the job with competence and efficiency. Having a ‘hospitality heart’ adds the color to any interaction and that’s what I try to achieve every day. To bring a little color to the party whether it be making people feel good about the job they are doing or encouraging others to burn brighter.  Watching clients grow from a handful of employees to several hundred or even thousand is so rewarding. Knowing we’ve played our small part in their success is glorious.  That’s what gets me up in the morning..that and coffee, obviously.” 🙂