Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

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The Joy of Shopping Local: Boost Your Community This Holiday Season

  With the holiday season upon us, many of us are gearing up for the annual last-minute frenzy. But amidst the rush to snag the best deals at big-name stores, there’s another option that deserves our attention – shopping local. Not only does it offer unique finds and a personalized experience,…

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HR Q&A – Are We Required to Update Our I-9s When the Documentation Used for Them Expires?

  Eric, SPHR, SHRM-SCP answers this week’s HR question;  You would only update a Form I-9 if the expired document pertains to a limited period of employment authorization. You should never reverify U.S. citizens and, in most cases, lawful permanent residents (Green Card holders). However, if a lawful permanent resident presents…

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The Power of Employee Retention: A Key to Business Success

In the dynamic world of business, a company’s workforce serves as its backbone. The strength and effectiveness of this backbone can significantly influence a company’s success, stability, and growth. One crucial factor that contributes to this strength is employee retention. The Benefits of Employee Retention Employee retention refers to an organization’s…

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The SECURE Act 2.0: A Game-Changer for Small Businesses

In the constantly shifting landscape of small business laws and legislation, it’s critical to stay updated on major legislative changes that can impact you. One such change is the SECURE Act 2.0, an upgrade to the original SECURE Act, which provides more retirement plan flexibility and benefits to small businesses and…

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The Pros and Cons of PEOs for Payroll Management

  Companies today are increasingly turning to Professional Employer Organizations (PEOs) to handle their payroll and other HR tasks. But while PEOs offer numerous benefits, they also come with limitations that can pose challenges for businesses. Unpacking PEOs A PEO is an organization that provides comprehensive HR solutions to businesses, including…

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Take the Stress Out of Benefit Enrollment With APlus Payroll

With the end of year coming up sooner rather than later, managing your employee benefits are once again at the top of mind. However, with the right tools and the right team behind you, managing your employee benefits can be a breeze. Why Benefit Enrollment Systems are Crucial The process of…

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What Should I Look For When Evaluating Payroll Providers?

Looking for a payroll provider? We know that choosing the right one can be overwhelming. Let us help clear things up for you! When it comes to payroll, there are two key factors that influence cost: time and quality of service. If you opt for a lower cost provider, you might…

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Thanksgiving – The Original Quality Connection

This year will be my 33rd Thanksgiving in my 50+ years on this planet. Don’t worry though I’ve tried to make up for all the Pumpkin pies I missed while growing up in Scotland, in the years since. I make no apologies for saying it’s my favorite holiday, for although deeply…

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A Comprehensive Guide to the Tax Implications of Hiring Your Child in Your Company

  Hiring your child as an employee or intern in your company can be a smart business move, not only for their personal and professional growth but also for the potential tax benefits it offers. However, it is crucial to understand the tax implications and follow the proper procedures to ensure…

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The Human Side of Payroll Providers – Why Having Real People On Call Is Essential For Your Business

In the realm of Payroll services, the value of human interaction cannot be overstated. While digital tools and automated processes have their merits, the sensitive, complex nature of your payroll often requires a human touch. Real people bring empathy, understanding and flexibility to the table, qualities that are irreplaceable and cannot…

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How to Finish Strong in 2023 for a Successful 2024

  As we find ourselves in the final stretch of 2023, it’s the perfect time to reflect on our achievements and set our sights on new horizons. As we gear up for 2024, it’s essential to identify potential roadblocks and strategize ways to overcome them. Here are some practical tips and…

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HR Q&A – Can We Decrease the Number of Hours an Employee Works?

“Yes. Absent an employment contract or other legally binding agreement, you can reduce an employee’s work hours—there is no law that prevents this. Hours are typically reduced for reasons such as a decrease in business needs, the company’s productivity has decreased, job restructuring, or reorganization.” – Daniel, SHRM-SCP It’s important, however,…

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Is Remote I-9 Verification Right for You?

  Did you know you may still be able to verify I-9 documents remotely? But, you’ll need to use the new procedure. Learn more about it below. As we reported earlier, there’s a new I-9 form, and you should be using it for all new hires. When U.S. Citizenship and Immigration Services…

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How Can We Play Our Part to Help With the Current Challenges in the Restaurant Industry?

  The restaurant industry, a crucial part of the global economy, is currently navigating a myriad of challenges that have emerged through 2023. These obstacles range from inflation and rising food costs to labor shortages and increasing competition. However, despite these hurdles, the industry continues to adapt and innovate, taking the…

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Deciding When to Establish a Dedicated HR Department: A Guide for Growing Businesses

  As your business expands, there comes a point where managing human resources (HR) duties becomes more complex and time-consuming. Therefore, it’s crucial to establish a dedicated HR department at the right time. However, determining when that is can be challenging. While there’s no one-size-fits-all answer, several factors can guide your…

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The Value Behind APlus Payroll’s Implementation Fee

  Transitioning to APlus Payroll’s system? Wondering about the one-time implementation fee? We hear this question a lot. Unlike some other payroll providers, we charge an upfront fee. But here’s the thing: quality doesn’t come for free. We’re dedicated to making your transition seamless and setting you up for long-term success. …

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EEO-1 Reporting Opens October 31

  The Equal Employment Opportunity Commission (EEOC) has announced that 2022 EEO-1 Component 1 data collection opens on October 31, 2023. The EEO-1 Component 1 report is a mandatory filing required of all private sector employers with 100 or more employees, and federal contractors and subcontractors with 50 or more employees…

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Are Call Centers the Bane of Customer Service?

If ever there is a topic that evokes such emotion that many of us have encountered at some point in our lives: call centers would be it! Love them or loathe them, they are an integral part of modern-day customer service. But are they really beneficial, or are they slowly but…

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10 Features You Should Look For in Your Next Payroll Company

  If you’re a business owner, you know that handling payroll and HR tasks can be a demanding and time-consuming process. That’s where choosing the right payroll provider comes in. It’s crucial to know what you’re looking for in a provider to ensure that your business’s financial and personnel operations run…

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The Power (And Profit) Of a Self-Service Portal Within Your Payroll System

A self-service portal in a payroll system is a game changer for businesses, providing benefits for both employers and employees. Let’s delve into this concept and explore its advantages. What is a Self-Service Portal? A self-service portal is an online interface that allows employees to handle many job-related tasks independently, without…

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HR Q&a – Can We Prohibit Employees From Dyeing Their Hair Bright Pink, Aqua, or Other Extreme Colors?

  “Yes. Non-natural hair color is not a protected characteristic. Even so, there are a few things you may want to consider before making a policy about this:  “Extreme” hair colors are becoming more and more common, so restricting colors may dampen employee morale or limit your applicant pool. You may…

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A Comprehensive Guide to Payroll Deductions for Small Business Owners

Understanding payroll deductions is a critical aspect of small business ownership. These deductions, which are taken out of an employee’s gross pay, include taxes, insurance premiums, and contributions to retirement plans. Managing these correctly not only ensures compliance with regulations but also contributes to employee satisfaction. Let’s delve into the different…

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The Karmacy: A Place to Find Your Daily Dose of Positivity

In light of World Mental Health awareness, we’d like to shine a spotlight on a very uplifting art exhibit, ‘The Karmacy’ in Dallas, Texas. The Karmacy’s art installation invites visitors to take a bottle containing notes of encouragement and well-being, replacing them with their own notes to uplift the next visitor.…

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I’m Overwhelmed and Need Help, but I Am Scared if I Outsource Payroll I Will Lose Control – Is This True?

Outsourcing your payroll does not equate to surrendering control. On the contrary, it often implies gaining more control, especially over intricate details, which can be challenging to manage single-handedly. Here are 4 ways we can improve the way you are doing it now, while giving you more control! Customizable software and…

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Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries. 

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Paul Devlin