Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

What Are The Pitfalls Of Using Large Payroll Providers?

Larger payroll companies are well-known for their comprehensive suite of services, but these often come with a price tag that may not be justified for smaller businesses, after the initial ‘introductory pricing’ has expired. These features, while valuable, can lead to higher costs that small businesses might find burdensome. Worst yet,…

Still Batch Processing Your Payroll? Is There a Better Option?

Yes there is. The recent updates in APlus Payroll’s payroll module brings one of several standout features including real-time payroll processing. This innovation allows businesses to process payroll instantly, reducing the wait time and eliminating the traditional batch processing delays. Real-time payroll processing ensures that any changes, such as wage adjustments…

Will Outsourcing Payroll Disrupt My Business?

It will disrupt it, but in a positive way! If you choose a Payroll Company that puts service over sales, they will build a process around you, rather than trying to have you shoehorn into their system. The fear of business disruptions, loss of control, and potential errors can make the…

How Can I Avoid Bad Hires?

Nothing you can do will prevent every regrettable hire, but you can reduce the likelihood of one. Fortunately, there are effective strategies you can implement to minimize the risks and ensure you’re bringing the best candidates on board. Let’s explore some practical steps to help you avoid bad hires. 1. Define…

What Are Some Useful, Yet Lesser Known, Payroll Reports?

From Payroll Reconciliation to an Overtime Analysis Report, APlus Payroll has a number of lesser know reports that can make a significant difference in your payroll operations. These reports offer deep insights and help streamline processes, ensuring your payroll runs smoothly and efficiently. Lesser-Known Payroll Reports 1. Payroll Reconciliation Report What…

How Do My Employees Get Their Payroll Passwords Reset?

As a client of APlus Payroll, you can either do it yourself from within your Admin Dashboard or have your Client Support Specialist take care of it for you. Managing employee accounts can sometimes feel like solving a complex puzzle, but with the help of Client Support Specialists like our own…

Crowdstrike Outage: Should I Have a Payroll Plan B?

In short, always. Recently, Crowdstrike, a leading cybersecurity provider, experienced a significant outage that left many users scrambling. We’ll delve into what happened, its impact on HR and payroll professionals, and the critical importance of having a reliable backup plan. What Happened? The Crowdstrike outage lasted for several hours, disrupting services…

How to Handle an Employee Who Is Suffering From Work Stress?

“This employee may just need to talk through their concerns and get your help prioritizing or delegating. They may, for example, feel like every single thing on their to-do list is life-or-death by Friday at close of business, when that’s not really the case. Some manager guidance can go a long…

What’s Needed to Process Payroll Effectively?

Processing payroll effectively requires a combination of accurate data, reliable software, and a clear understanding of regulatory requirements. At the core, businesses need to maintain up-to-date employee records, including hours worked, tax withholdings, and benefit deductions. Processing payroll is a crucial task for any business, encompassing a variety of legal obligations…

What is EBITDA?

EBITDA stands for Earnings Before Interest, Taxes, Depreciation, and Amortization. It’s a metric used to evaluate a company’s operating performance without factoring in financing decisions, accounting decisions, or tax environments. Essentially, EBITDA gives a clearer picture of a company’s core profitability from its normal business operations. Why is EBITDA Important? EBITDA…

What Are The Benefits Of A Time-Off Request Team View For HR?

The time-off request team view feature allows employees to see their team members’ schedules when requesting time off. This transparency ensures that employees can make informed decisions about when to take leave, reducing the likelihood of scheduling conflicts and ensuring smooth operations. Key Benefits of APlus’s Time-Off Request Team View 1.…

What Is Payroll Fraud and How Do I Recognize It?

Payroll fraud occurs when employees or employers manipulate the payroll system for financial gain. It can happen in any organization, regardless of size, and can be challenging to detect without proper controls in place. Why is Payroll Fraud a Concern? Financial Losses: Payroll fraud can lead to substantial financial losses, affecting…

HR Q&A – An Employee Has No PTO Left, Are They Still Allowed to Take It Unpaid?

It depends on why your employee needs the unpaid time off and what you’ve done in the past. In some situations, such as those that would be covered by the Family and Medical Leave Act, Americans with Disabilities Act, Pregnant Workers Fairness Act, or a similar state law, the employee may…

What Is the Pregnant Workers Fairness Act?

Under the PWFA, employers are required to make reasonable accommodations for pregnant employees who need them. These accommodations may include providing a stool or chair, modifying work duties or schedules, granting additional breaks, or allowing telecommuting options. Employers are also prohibited from discriminating against pregnant workers in terms of hiring, promotions,…

Why Is Your Employee Identification Number So Important?

The Employer Identification Number (EIN) is a unique identifier assigned by the IRS to businesses operating in the United States. But why is an EIN so important? The significance of this nine-digit number goes beyond mere compliance to influence various aspects of business management, from payroll processing to opening bank accounts…

What Are Some Lesser Known Features of Our Payroll Software?

While many businesses are familiar with its core functionalities, there are numerous lesser-known features within our software that can significantly enhance your payroll operations and overall organizational efficiency. Listed below are six lesser known features, we will uncover these hidden gems, demonstrating how they can elevate your payroll management and ensure…

Who Benefits From Multi-Language Support in a Payroll System?

In this day and age…everyone! Having options for employees to interact in their native tongue can save both time and limit mistakes. Here we breakdown some of the many benefits and options you have. Who Needs Multi-Language Support? Diverse Workforce: Businesses employing a multicultural workforce within a single country, such as…

What Are the Challenges of Managing Payroll in the Gig Economy?

Managing payroll in the gig economy presents several unique challenges for businesses: Variable Work Hours and Payments: Gig workers often have inconsistent schedules, making it difficult to implement traditional payroll cycles and accurately calculate compensation. Worker Classification: Properly classifying workers as employees or independent contractors is crucial for tax and legal…

Do automated payroll systems reduce manual paperwork?

Absolutely, automated payroll systems drastically reduce manual paperwork. Let’s break down how they achieve this and the benefits they bring to the table. How Automated Payroll Systems Reduce Manual Paperwork Digital Data Entry: Automated systems allow employees to enter their own data digitally, eliminating the need for paper forms. This includes…

Do We Need To Tell Employees When Employment Laws Change?

Absolutely. Effective communication is crucial when changes to employer laws occur. Here’s a sample plan outlining how to keep employees informed about these changes, ensuring they understand the implications and what it means for them. 1. Identify Relevant Laws and Regulations Potential Key Legislation Changes Labor Laws: Minimum wage adjustments, overtime…

How Do I Process My Church Payroll Correctly?

Great question. We’ve listed below a clear guide that can help keep your house of worship running smoothly. Whether you’re a first-time church administrator or an experienced payroll professional, understanding these crucial aspects is essential for smooth operations. Unique Considerations for Churches Tax-Exempt Status Churches typically qualify for federal tax-exempt status…

Can I Have a Smooth Payroll Transition During a Merger?

Yes, it is possible, but it requires support and communication on all sides to make it happen. Mergers can be an exciting time for businesses, promising growth and new opportunities. However, these transitions also come with challenges, especially when it comes to integrating different payroll systems. For business owners and HR…

What Is Unlimited PTO and Should I Implement It?

Unlimited PTO is a flexible time-off policy that places no cap on the number of vacation or personal days an employee can take. This contrasts sharply with traditional PTO policies, which typically allocate a fixed number of days per year based on tenure or job level. While traditional PTO encourages employees…

How APlus Payroll Delivers a ‘Latte’ Love

While at lunch the other day in Dallas, I did my usual and asked for a coffee (with cream). The responses often range from “Sorry we don’t have any” (Eh what?) to weak coffee with small plastic milk tubs with impossible to open lids to this…Freshly made coffee accompanied by…

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Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.

Paul Devlin