Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

HR Q & A – Does a Total Compensation Statement Really Matter?

Yes it absolutely does. Think of it as a map that connects the visible salary to the often-overlooked perks and benefits that contribute to an employee’s overall compensation.

Can You Help With Multi-State Payroll?

Absolutely! APlus Payroll specializes in simplifying multi-state payroll complexities, offering tailored solutions and expert support to ensure accurate, compliant, and stress-free payroll management across all States.

What Is Missouri’s New Minimum Wage Law?

Missouri’s minimum wage is $13.75 per hour as of January 1, 2025, increasing to $15 per hour on January 1, 2026.* Here’s what you need to know about Missouri’s new minimum wage laws and how they may impact your business. Key Updates: These increases were approved through a ballot proposition in…

HR Q&A – What Is Job Protected Leave?

Job-protected leave refers to time off granted to employees under laws requiring that their job (or an equivalent role) be preserved during and after their leave. Unlike simple paid time off, job-protected leave ensures employees can return to their position or a comparable one at the end of their leave, even…

What Are The Payroll Trends For 2025?

As we look to 2025, three key trends stand out for their potential to redefine payroll processes and positively impact workplace culture. From personalization to cybersecurity and financial wellness, these advancements are not just shaping payroll but are setting the stage for more engaged and supported employees. 1. Greater Personalization in…

What 10 Words Should Describe Your Payroll Provider?

“Reliable, efficient, accurate, responsive, trustworthy, user-friendly, supportive, flexible, professional, consistent.” These are the ten words that APlus clients most often use when describing their experiences with us. Would these qualities be important to you in a payroll provider? For fun we looked to see what words were most used in our…

How Can I Stop Employees Clocking in Early?

Asking employees why they’re clocking in early is a good place to start but there are software options available that can easily help you should it become a habit. Untracked or unauthorized early clock-ins may seem minor but can inflate labor costs and skew payroll accuracy over time. Here are the…

Needing a New Payroll Provider? Here Are 7 Red Flags to Avoid

From lack of transparency to pushy sales tactics, there is a lot to consider when interviewing for a new payroll provider. Below we’ve listed 7 of the most important areas you should concentrate on when speaking with them. Of course, every Company is different so it’s crucial to make sure you…

Direct Deposit Scams? – How APlus Stopped a Fraud in Its Tracks

When it comes to payroll fraud, even the smallest oversight can lead to significant financial losses for a business. Thanks to the vigilance and expertise of Shaila, a Client Support Specialist at APlus Payroll, one company narrowly avoided falling victim to a direct deposit fraud attempt. This real-life incident not only…

HR Q&A -What Is a Flexible Spending Account (FSA)?

A Flexible Spending Account is a special type of savings account you can set up through your employer (if they offer it). It allows you to set aside pre-tax dollars from your paycheck to use on eligible out-of-pocket medical, dental, vision, and even dependent care expenses. The “pre-tax” part is key—it…

Missouri Minimum Wage Changes: What You Need to Know

Starting January 1, 2025, Missouri’s minimum wage laws are undergoing key updates that may impact businesses across the state. HR and payroll departments need to prepare for these changes to ensure compliance and seamless payroll processing. Here’s a breakdown of what’s changing and how your team can adapt. What’s Changing? New…

A Slice of Thankfulness This Holiday Season

Thanksgiving is a time for reflection, gratitude, and the warm comfort of traditions that bring us closer to those who matter most. Like enjoying a slice of pumpkin pie with family, we love hearing stories from our clients on how their partnership with APlus has helped them focus on growing their…

HR Q&A – Should I Include a Pay Range in a Job Description?

It depends very much on the position and the Industry. Including a pay range in job postings, even when not legally required, has its pros and cons. Here’s a breakdown to help you decide: Pros of Including a Pay Range Transparency and Trust: Including a pay range fosters transparency, which can…

Is Writing Your Own Paychecks for Your Business Worth the Risk?

Running your own payroll can be done but it is littered with potential pitfalls and risks that could derail the progress you are making in other areas. For those ‘old school’ types like myself, we still write checks. We go through the process of getting out the check book, writing out…

Why Does a Recent Texas Federal Court’s Ruling Affect Me?

This ruling has far-reaching implications for both employers and employees across the Nation, requiring adjustments in payroll management and employee communications. So what happened? On November 15, 2024, a Texas federal court issued a significant ruling that invalidated the Department of Labor’s (DOL) attempt to increase the minimum salary for exempt…

HR Q&A – What Should Be Included in Job Descriptions?

Job descriptions should have several key areas addressed within the posting from job title and responsibilities to skills and company culture. Let’s face it, if you send out a generic job description, you’re basically saying: “We’re going to treat you like a number from Day One”. A well-crafted job description is…

Can Your Payroll Software Send Secured Reports in All Formats?

Yes indeed. Previously, password protection was only available for PDF exports. Now our APlus Payroll software allows password protection for all non-PDF file exports, including Excel, CSV, TXT, and XML. These files are secured in AES-256 encrypted zip files. This feature enhances data security by ensuring that sensitive information is protected…

Does Personal Service Really Matter In Payroll?

Yes. Our surveys continue to show that indeed, clients still like to be called by name and appreciate having someone who knows them and their business in their corner. As much as we are all moving to a transactional world that personal touch is STILL important. Imagine a chatbot..only with a…

HR Q&A – Should I Talk About Politics at Work?

Politics at work can be a sensitive topic and often depends on the company’s policies, the workplace culture, and the legal framework of the State. To say the political discourse has been ramped up in the past few months would be like watching a simmering pot suddenly boil over..it demands attention…

Why Do Companies Stay With Bad Payroll Providers?

The fear of change is real, especially in the payroll world. I’ve often wondered why so many companies stay in bad relationships with their payroll provider? They know they should change but don’t feel like they have the time or energy to do so. They would rather continue to put up…

What’s the ROI on Adding a Time & Labor Module?

Like any system, used correctly, the savings in time, money and accuracy can be significant. When it comes to managing your workforce, time and attendance systems can play a critical role in the success of any organization. Not only do they help to ensure that employees are present at their posts…

Are New Clients More Important Than Old?

Absolutely not, so why would you offer a special discount to new ones while your loyal clients continue to pay regular rates? It’s a question we probably ask ourselves every time we hear from our internet provider, cell phone company or payroll company. I know I do. I’m now paying 40%…

HR Q&A – Whose Laws Should We Follow for Remote Employees?

Generally, the state law where the employee physically works is the primary jurisdiction. This affects employment laws, tax obligations, and benefits. Pretty much everyone of us have remote employees one way or another these days. Question is, When hiring a remote employee, determining which state’s laws to follow can be complex,…

Why File My Beneficial Ownership Information (BOI)?

Firstly, it’s mandatory…and secondly, you can be fined if you don’t! The BOI filing is part of the Corporate Transparency Act (CTA), aimed at increasing transparency in business operations to combat financial crimes like money laundering and fraud. By reporting beneficial ownership, businesses help create a more transparent financial environment. …

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Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.

Paul Devlin