Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

What Are the Hidden Costs of “Free”?

The lure of free services is everywhere—from free payroll services to complimentary trial subscriptions. While these offers can seem like a risk-free way to explore new products, they often come with hidden costs or compromises that can catch companies and consumers off guard. In this blog post, we’ll delve into the…

Still Batch Processing Your Payroll? Is There a Better Option?

Yes there is. The recent updates in APlus Payroll’s payroll module brings one of several standout features including real-time payroll processing. This innovation allows businesses to process payroll instantly, reducing the wait time and eliminating the traditional batch processing delays. Real-time payroll processing ensures that any changes, such as wage adjustments…

10 Small Business Payroll Concerns That Keep Owners up at Night

From errors and inaccuracies to lack of transparency with their providers, here are 10 concerns that small business owners often face but may be hesitant to voice them openly. Here are some of the biggest concerns: Lack of transparency and communication: Many small business owners feel their payroll providers don’t…

What Payroll Records do I Have to Keep?

Maintaining accurate payroll records is not only crucial for internal management but also a legal requirement. This guide outlines the federally mandated retention periods for different types of payroll records in the United States, highlighting the importance of compliance and the potential penalties for non-compliance. While this guide focuses on…

HR Q&A – A Remote Employee Was Injured at Home During Their Workday. What Are Our Responsibilities?

If an employee reports being injured while working from home, it’s important to take their claim seriously. While working from home may seem like a low-risk environment, accidents can still happen. In fact, according to the Bureau of Labor Statistics, over 50% of workplace injuries occur in home-based offices. As…

The Importance of Prompt W2 Distribution: A Guide for Employers and Employees

As we enter tax season, it’s critical to understand the importance of sending out and receiving W2 forms promptly. Both employers and employees play vital roles in ensuring a seamless tax filing process, but delays can lead to missed deadlines, penalties, and potential legal issues. Why Send Out W2s Early?…

The Value of Quality Payroll Processing: A Smart Investment for Business Owners

Calling all business owners! Today, we’re going to dive into an often-overlooked aspect of running a business: payroll processing. While it might be tempting to cut corners and opt for cheaper online services, investing in quality payroll processing is a crucial component of a successful business. The Risks of Cheap Payroll…

The Joy of Shopping Local: Boost Your Community This Holiday Season

With the holiday season upon us, many of us are gearing up for the annual last-minute frenzy. But amidst the rush to snag the best deals at big-name stores, there’s another option that deserves our attention – shopping local. Not only does it offer unique finds and a personalized experience,…

Elevating the Mundane: The Power of Pride in One’s Work

As Labor Day approaches, let’s talk about the power of taking pride in your work, no matter how small the task. Whether you’re a CEO or a cleaner, every role has significance and can make a difference in its own way. It’s easy to overlook the importance of seemingly…

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Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.

Paul Devlin