Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

Why did APlus choose UKG as their software provider?

APlus Payroll is supported by Ultimate Kronos Group (UKG), a renowned cloud company with a global workforce of over 13,000 employees and generating revenue of over $3 billion. But who exactly is UKG, and why might you not have heard of them before? UKG may be a newer name, but its…

8 major challenges that companies face when using a payroll provider

Streamline your payroll processes, ensure compliance, and boost employee satisfaction by tackling these challenges head-on! Compliance with Employment Laws and Tax Legislation: Companies must keep up with constantly changing state, federal, and local tax laws, as well as employment regulations. Mistakes can lead to penalties and legal issues. Solution: Employing…

Are you wondering what a Payroll card is and who can benefit from it? – We have answers!

Are you issuing paper checks to employees without bank accounts? Imagine the convenience of direct deposit for everyone. With a payroll card, that’s possible. Payroll cards offer an electronic and hassle-free way for “unbankable” employees to receive their pay. Instead of paper checks, they receive a debit card linked to a…

Employers, Are You Prepared? Form I-9 Remote Verification Policy Ending July 31, 2023!

As employers, we need to stay updated with the latest policies and regulations to ensure compliance and avoid penalties. Crucial to that is the Form I-9, also known as the Employment Eligibility Verification form. This form ensures that employers verify the identity and eligibility of each new employee hired…

A Win for Retirees: Missouri to Exempt Social Security and Public Pension Payments from State Income Taxes

If you are a retiree residing in Missouri, we have some good news for you! Starting this year, Missouri will be exempting Social Security and public pension payments from state income taxes. This move towards tax relief for retirees is a major step taken by the state government, and it’s…

What is tip reporting and why is it so important for your business?

Tip reporting is critical for businesses to remain compliant with tax laws and labor regulations, ensure accurate financial reporting and analysis, and promote a positive and transparent work culture. In the paragraphs below, we highlight why these areas are so important to you as a business owner. What is Tip…

What you need to know about the Pregnant Worker’s Fairness Act (PWFA)

On June 27, 2023, the Pregnant Workers Fairness Act (PWFA) went into effect. This act is designed to protect both current and future employees who may be pregnant, or have medical conditions related to pregnancy or childbirth, in the workplace. Here are some key points to know about the PWFA: –…

Why Employees Must Be Paid Full Minimum Wage When Tip Sharing/Tip Pooling is Required

Restaurants have long been an industry that relies on tips to supplement employees’ income. As a result, many employers require their employees to participate in tip sharing or tip pooling, to ensure everyone on staff receives a fair share of the gratuity. However, it is important to note that if you…

Celebrate your slice of the American pie this July 4th!

For those of us that are Americans by choice the 4th of July is a special time for celebration. It’s a time to reflect on our own version of the American dream. Like the Country itself, it’s made of millions of stories , each unique and special. It’s a reminder that…

Everything you need to know about tip credit reporting

With the restaurant industry becoming increasingly competitive, it is essential that operators have a firm understanding of the tip credit report. The traditional model of tipping has changed significantly over the years and now, more than ever, restaurants need to be aware of their obligations when it comes to this important…

If you would trust your plumber with your house, wouldn’t it make sense to trust a Payroll service with your business?

Outsourcing payroll may seem like a daunting task for some businesses, but the benefits are certainly worth considering. One major benefit is the ease and convenience of leaving the payroll responsibilities to a trusted third-party vendor. Not only does this relieve the burden of completing the payroll process, it also provides…

Is Happiness sustainable?

You wake up on the wrong side of the bed, late for work. You spill your coffee and as you try to make up time you find that every traffic light you hit has turned red for you. You arrive with the weight of the world on your shoulders. It’s…

Find your ‘Touchstone’

Many travelers to Ireland have heard of kissing the Blarney stone, but most have never heard of ‘kicking the wall’ on the promenade just outside of the beautiful city of Galway on Ireland’s west coast. Like so many traditions, it’s unclear when it began, but for the numerous walkers…

Changing for the better

If the past few years have taught us anything, it’s that change is inevitable, and the ability to pivot quickly to those changes can make or break you. From the time we are born, we are constantly changing and adjusting our roles. If you are the first-born, you enjoyed that period…

A Thanksgiving Wish by Jessica Nottingham

For some, Thanksgiving is a time to gather and celebrate with family and appreciate the memories that come with it: the oven heating up the kitchen starting in the early morning; little feet pattering down the hallway toward the kitchen to be enveloped in the wonderful smell of baking rolls; sword…

Claiming my business retention credit

It’s still not too late to claim your Employee Retention Credit! After another great month of helping clients get money back through the Employee Retention Credit program, we wanted to remind you that it’s not too late to apply and we are here to help you through it. The ERC remains…

COBRA Administration – How we help you

Many employers still do not fully understand what they are required to do with COBRA. Working with APlus, you will not only minimize your liability associated with administering the program, but save yourself countless hours of work. Proper COBRA compliance entails many required notices and tracking numerous time frames. The notice…

The salt shaker’s path to excellence

As we enter 2022, many of us will be looking to commit to a new series of values and goals. Some call them resolutions. The problem, though, with a set goal or resolution is that if you find you are getting behind in that goal it can be incredibly discouraging and you…

What report don’t you have but would love to see?

If we were to ask you that simple question, I bet you could come up with an answer. One of our most popular features of our service is our custom report writing capabilities. We love a challenge and when a client comes to us with a particular request to capture data,…

Our HR resource center is a wealth of information..Are you taking advantage of it?

Shh…there’s a well kept secret on our webpage under HR resources. Login and you will find a wealth of HR information at your fingertips. From learning videos to Job description templates and links to HR laws by State, it is truly one of our most underutilized features of our website and…

If you’re not using our App, you could be missing out

One of our most popular features is our mobile App which allows both Employers and Employees 24hr access to their time, pay and schedules. Users can easily complete common tasks on their mobile device of choice while maintaining productivity and functionality across the entire workforce management spectrum — from time and labor…

Paying It Forward

There’s been a groundswell of ‘Random Acts of Kindness’ in recent years, whether it be picking up a cup of coffee for the person in line behind you or hiding money in places that you know will be found, it’s everywhere. The recipients of such gifts are so delighted that they feel…

Celebrating 4th of July in Missouri

America will celebrate her 244th birthday tomorrow. And more than likely, you have already started making plans for this great holiday. July 4th Fireworks Events In Southwest Missouri Unfortunately, many fireworks events near our home-base of Springfield, Missouri have been cancelled, but there are still a number of great fireworks displays…

Grow Where You’re Planted

The working world is filled with people who work so hard to find a job, yet once they get thrown their first roadblock or difficulty in that position are already casting their eyes to greener pastures, instead of working through the challenge and looking for a solution. In professional sports, it…

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You'll receive ONE phone call and ONE confirmation email within ONE business day. We’ll ask you about your business and how you currently do things, what you like about what you're doing now, and what you’d like to do better. If we think we can help, we’ll suggest scheduling a short demonstration.
We'll then schedule a live demo with a member of our Customer Support team who will show you how they make our platform successful for specific businesses like yours.
You’ll then receive a detailed proposal customized for your business with just what you need NOW.
You’ll let us know when you’d like to start or, if it’s not for you right now, you'll be kind enough to tell us.

Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.

Paul Devlin