Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

The Power of Speed: APlus Payroll’s Quick W2 Processing Time, Its Impact on Your Business, and the Reason Why We Do What We Do

It all started back on January 1, 2004 when our CEO Brian decided to impress our first clients by getting a head start on their W-2’s by coming into the office on January 1st and began processing them. By the time the office ‘officially’ opened again after the holiday, he…

The Value of Quality Payroll Processing: A Smart Investment for Business Owners

Calling all business owners! Today, we’re going to dive into an often-overlooked aspect of running a business: payroll processing. While it might be tempting to cut corners and opt for cheaper online services, investing in quality payroll processing is a crucial component of a successful business. The Risks of Cheap Payroll…

5 Reasons Why You Should Cherish Companies That Encourage You to Talk to Their Client Support Specialists

Ah, customer service. The very sound of it makes some of us break out in hives. Nameless, faceless, bots, 1-800 numbers and voicemail jail. But what if we told you that talking to customer support is not as bad as you think? In fact, there are companies out there that actively…

The Pros and Cons of PEOs for Payroll Management

Companies today are increasingly turning to Professional Employer Organizations (PEOs) to handle their payroll and other HR tasks. But while PEOs offer numerous benefits, they also come with limitations that can pose challenges for businesses. Unpacking PEOs A PEO is an organization that provides comprehensive HR solutions to businesses, including…

What Should I Look For When Evaluating Payroll Providers?

Looking for a payroll provider? We know that choosing the right one can be overwhelming. Let us help clear things up for you! When it comes to payroll, there are two key factors that influence cost: time and quality of service. If you opt for a lower cost provider, you might…

The Human Side of Payroll Providers – Why Having Real People On Call Is Essential For Your Business

In the realm of Payroll services, the value of human interaction cannot be overstated. While digital tools and automated processes have their merits, the sensitive, complex nature of your payroll often requires a human touch. Real people bring empathy, understanding and flexibility to the table, qualities that are irreplaceable and cannot…

The Value Behind APlus Payroll’s Implementation Fee

Transitioning to APlus Payroll’s system? Wondering about the one-time implementation fee? We hear this question a lot. Unlike some other payroll providers, we charge an upfront fee. But here’s the thing: quality doesn’t come for free. We’re dedicated to making your transition seamless and setting you up for long-term success. …

Are Call Centers the Bane of Customer Service?

If ever there is a topic that evokes such emotion that many of us have encountered at some point in our lives: call centers would be it! Love them or loathe them, they are an integral part of modern-day customer service. But are they really beneficial, or are they slowly but…

Navigating the Tax Maze: A Comprehensive Guide to Managing Remote Employees’ Tax Laws

As an increasing number of companies embrace remote work, they face new challenges in managing their tax obligations. If you’re an employer with remote employees spread across different states, it’s crucial to understand the complexities surrounding tax filing and withholding for remote workers. Understanding Remote Employees’ Tax Laws Remote employees typically…

10 Features You Should Look For in Your Next Payroll Company

If you’re a business owner, you know that handling payroll and HR tasks can be a demanding and time-consuming process. That’s where choosing the right payroll provider comes in. It’s crucial to know what you’re looking for in a provider to ensure that your business’s financial and personnel operations run…

The Power (And Profit) Of a Self-Service Portal Within Your Payroll System

A self-service portal in a payroll system is a game changer for businesses, providing benefits for both employers and employees. Let’s delve into this concept and explore its advantages. What is a Self-Service Portal? A self-service portal is an online interface that allows employees to handle many job-related tasks independently, without…

I’m Overwhelmed and Need Help, but I Am Scared if I Outsource Payroll I Will Lose Control – Is This True?

Outsourcing your payroll does not equate to surrendering control. On the contrary, it often implies gaining more control, especially over intricate details, which can be challenging to manage single-handedly. Here are 4 ways we can improve the way you are doing it now, while giving you more control! Customizable software and…

Seven Things to Consider When Providing Paid Time Off

Everyone needs time off from work, but not everyone’s able to take it. Paid time off helps a lot. People are better able to take the time they need without worrying about a smaller paycheck. Employers demonstrate to their teams that they value them as whole people and recognize that time…

Tax filing and payroll companies – the secret sauce that keeps businesses in compliance..and growing!

Payroll processing is a complex task that involves more than just issuing paychecks to employees. One of the significant aspects of payroll is handling tax returns and deposits, which requires a thorough understanding of tax laws and regulations. Businesses are typically required to comply with various tax requirements. These include…

A Detailed Guide on Common Payroll Deductions for Small Businesses

Essential Payroll Taxes: FICA, FUTA, and SUTA 1. FICA (Federal Insurance Contributions Act) Taxes: FICA taxes are composed of two parts: Social Security and Medicare. As of 2023, the Social Security tax rate is 6.2% for both employers and employees, up to a maximum wage base of $147,000. The Medicare tax…

Why is the amount on my final pay stub different than what is listed on my W-2?

If you’ve ever compared your final pay stub of the year to your W-2 form, you might have noticed that the numbers don’t exactly match. This discrepancy can be confusing, but it’s usually due to various deductions, taxes, and contributions that are accounted for differently on your pay stub and W-2…

HR Q&a – What Is Pay Transparency and How Does It Help Employers?

Pay transparency refers to sharing information about pay with applicants, employees, and possibly the entire world. While some states and localities require that employers include a pay range with job postings, many employers now choose to do this on their own to stay competitive. But pay transparency can be taken…

Payroll is a serious business..until it’s not! – 7 funny stories from the Payroll department

Payroll, as we know, is a serious business. Most payroll managers have seen and heard it all. However, every once in a while, even they get a good chuckle from an unusual request or unique submission…Here’s 7 of the best! The Time Traveler: An employee once submitted a receipt for…

The Importance of Payroll Management for Business Productivity: An Overlooked Game-Changer

When it comes to running a successful business, several key elements often steal the limelight—innovative ideas, strategic planning, marketing prowess, and customer service. While these are undoubtedly vital, one critical aspect that’s frequently overlooked is payroll management. However, when executed properly, effective payroll management can significantly advance the company’s overall…

Five reasons why UKG Ready’s time module will make you (and your business) more efficient

Businesses are increasingly turning to UKG Ready Time in order to streamline and optimize their workforce’s time. This module is designed to help businesses better manage, track, and analyze the time spent on tasks and activities within the workplace. By leveraging this technology, companies can increase productivity and reduce costs…

Federal DOL Announces Proposed Rule to Increase Exempt Employee Minimum Salaries

The Federal Department of Labor (DOL) has finally announced the release of its proposed rule to increase the minimum salary required for certain employees to be classified as exempt from minimum wage and overtime. While we don’t usually report on proposed rules because they tend to change—and often the effective date…

Navigating IRS Notices: A Comprehensive Guide for Businesses

You’ve just received an IRS notice for your business..now what? APlus can help. Our on staff tax expert will guide you through the complexities of responding to an IRS notice and work with you to ensure you make a timely response that satisfies all IRS requirements. With APlus Payroll, you’ll…

HR Q&A – Can we limit which states our remote employees work in?

Yes. In general, you can determine work locations for your remote employees and choose not to hire or employ anyone in specific states. Business and operational costs as well as state or local employment laws may factor into this decision. If you do decide to limit which states your employees can…

Revolutionize your TLM process with APlus Payroll

Are you still managing time-off requests using pen and paper, text messages, or emails? If so, it’s time to consider an upgrade. While these traditional methods may seem simple, they often lead to a host of issues, including miscommunication, inconvenience, and time-consuming processes. The Problem with Manual Time-Off Requests Consider this…

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Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.

Paul Devlin