Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

Open Communication: The Heartbeat of Exceptional Service

“I like getting to know my clients and learning about them and what helps them do their jobs. I love it when I am able to make their day easier, whether it is automating something in the system or setting up a report for them. The biggest benefit we have is…

How UKG Ready With APlus Can Propel Your Business to Success

We get asked often how using a boutique payroll provider. differs from using a Company like UKG directly? That question can be quickly answered the moment you have an issue. If you are our client you call one number and are connected to a live person normally within 7 seconds, assuming…

The Crucial Role of Dedicated Payroll Support Specialists

“Working hand in hand with clients, rather than in a call center setting, allows me to build strong relationships with my clients, something I truly love! Knowing the ins and outs of their business allows me to provide quick, tailored solutions that fit them perfectly. When a client calls with a…

The Pros and Cons of Paper Checks vs Electronic Payroll

The move from paper checks to an electronic payroll system is a significant step towards modernizing your business operations. This transition not only streamlines the payroll process but also brings with it several benefits and challenges. Let’s dive in to the pros and cons of both. Paper Checks vs. Electronic…

What Payroll Records do I Have to Keep?

Maintaining accurate payroll records is not only crucial for internal management but also a legal requirement. This guide outlines the federally mandated retention periods for different types of payroll records in the United States, highlighting the importance of compliance and the potential penalties for non-compliance. While this guide focuses on…

Common Payroll Tax Issues and How We Can Help

Payroll taxes can be a complex and daunting aspect of running a business. With regulations constantly evolving and the potential for human error always present, it’s no wonder that mistakes happen. However, understanding common payroll tax errors and knowing how to rectify them can save your business from costly penalties…

Developing an Efficient Expense Reimbursement Policy

Expense reimbursement is a critical aspect of financial management within any company, ensuring that employees are compensated for out-of-pocket expenses incurred on behalf of the business. However, developing an efficient expense reimbursement policy and integrating it with your company’s payroll system can be a complex process. This guide will walk…

The Top 5 Must-Have Features in Your Payroll Software

Choosing the right payroll software is like finding the perfect assistant; it should make your life easier, not harder. In today’s fast-paced business environment, where time is money, and efficiency is king, having reliable payroll software and support isn’t just an option—it’s a necessity. The right features can transform your payroll…

The Ultimate Payroll Checklist for Small Business Owners

As a small business owner, setting up a payroll system might not be the most exciting part of your entrepreneurial journey, but it’s undeniably one of the most critical. Payroll is not just about ensuring your team gets paid on time; it’s a direct reflection of your business’s operational integrity…

Why APlus Payroll Is the Solution to Your Payroll Service Woes

Many of you have shared stories of dealing with large payroll service providers, either online or the phone, and it seems there are some common threads in those tales of woe. Issues range from frustrating customer service experiences, where getting in touch with a real human being feels like a Herculean…

How to Set up Your Company With Direct Deposit

For many small business owners, streamlining payroll is a pivotal step towards efficiency and employee satisfaction. One of the easiest ways to achieve this is by setting up a direct deposit system. This not only saves time but also reduces the risk of errors and delays associated with traditional paper checks.…

Why Pay Frequency Matters For You And Your Employees

When it comes to attracting and retaining top talent, an organization’s approach to remuneration can make or break the game. Beyond the basic salary amount, the pay frequency—or how often employees receive a paycheck—plays a pivotal role in the employer-employee relationship and can have significant implications on your business’s operations, culture,…

Five Ways to Manage Gratuities

Managing gratuities effectively is crucial for businesses, especially in the hospitality and service industries, where tipping significantly impacts employee income and customer experience. A comprehensive strategy for handling gratuities involves understanding legal requirements, impact on customer satisfaction, and internal fairness among employees. Here’s a detailed approach to developing such a…

Why Using a Payroll Provider Will Help You Grow Faster Into Other States

I read recently about a company that expanded operations to four new states within a year. The administrative burden of managing payroll in-house was overwhelming. Four new states meant four new sets of laws and four more deadlines. The complexity of adhering to various state tax laws, coupled with the…

Why We Support Our Local Chambers of Commerce

They always say that in order to have friends, you have to be a friend first and this is never truer than being an active member of your local Chamber of commerce. Supporting your local Chamber of Commerce is one of the most strategic investments you can make for your…

7 Issues That Can Impact Your Payroll process..and Your People!

Is your payroll process causing you stress? Here are 7 key signs that indicate your current system may need improvement. Learn how these issues can impact your business…and your people. Data Accuracy Issues: Payroll systems that frequently make mistakes such as incorrect wage calculations, tax deductions, and benefits contributions…

Achieving Business Growth with APlus

If you’ve ever had to manage payroll for your business, you know the stress and the countless hours it can consume. Those same stresses can also lead business owners to feel they cannot outsource their payroll. But what if there was a solution that not only takes this burden off…

How Positive Feedback Shapes Your Brand Image

Recently our Client Support Supervisor Jessica received a lovely email from a former client. Yes, you read that right. A former client. Here’s just a small sample of the email that moved us all so much: “It’s been a little over a year since leaving APlus and I just wanted to…

Certified Payroll Reporting: Who Needs It and Why?

Certified Payroll Reporting – The phrase itself sounds complicated, but what exactly is it and who needs it? In this post, we’ll explore the importance of certified payroll reporting and how it can be efficiently integrated into your business practices. Understanding Certified Payroll Reporting Based on the Fair Labor Standards…

Navigating the Legal Maze: APlus Payroll Simplifies Compliance

Unraveling the complex web of payroll compliance can feel like navigating a labyrinth. With numerous laws, regulations, and statutory requirements to keep track of, businesses can easily find themselves lost in the maze of compliance. This is where APlus Payroll steps in, your trusted guide, ensuring you stay on…

Your Payroll Is Personal. Shouldn’t Your Service Be Too?

At APlus Payroll, our goal is to provide you with the best payroll services possible. We understand that every business is unique and has different needs when it comes to managing their payroll. That’s why we offer you a customizable software that can adapt to your business as it grows. When…

Can I use Quickbooks with UKG Ready?

A common question we get is “Can I use Quickbooks with your software?” One word. “Yes!” If you are already using Quickbooks, let’s look at the ways APlus Payroll can help you combine these two powerful platforms. 1. The Power of Integration: When it comes to managing your workforce and…

No Contracts Just Quality Service

In an era where long-term commitments are the norm for most service providers, APlus Payroll stands out by rejecting this business model. We believe in earning our client’s trust through consistent performance rather than binding them with a term contract. But what leads other payroll companies to require contracts and…

Navigating Payroll Deductions: What Small Businesses Should Know

Let’s delve into a topic that might not be the most exciting, but is undeniably crucial for running a small business successfully: payroll deductions. Now, I know talking about deductions might sound a bit tiresome, but understanding them can save you from headaches down the road. So, grab your coffee…

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Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.

Paul Devlin