Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

Do automated payroll systems reduce manual paperwork?

Absolutely, automated payroll systems drastically reduce manual paperwork. Let’s break down how they achieve this and the benefits they bring to the table. How Automated Payroll Systems Reduce Manual Paperwork Digital Data Entry: Automated systems allow employees to enter their own data digitally, eliminating the need for paper forms. This includes…

What Are the Consequences of Misclassifying Employees in Payroll?

Misclassifying employees as independent contractors in payroll can lead to severe consequences and penalties for companies. Here are some of the major consequences: Financial Penalties Companies may have to pay back wages, overtime pay, and benefits owed to misclassified employees, which can amount to significant sums. Employers face hefty fines and…

How Do I Process My Church Payroll Correctly?

Great question. We’ve listed below a clear guide that can help keep your house of worship running smoothly. Whether you’re a first-time church administrator or an experienced payroll professional, understanding these crucial aspects is essential for smooth operations. Unique Considerations for Churches Tax-Exempt Status Churches typically qualify for federal tax-exempt status…

Can I Have a Smooth Payroll Transition During a Merger?

Yes, it is possible, but it requires support and communication on all sides to make it happen. Mergers can be an exciting time for businesses, promising growth and new opportunities. However, these transitions also come with challenges, especially when it comes to integrating different payroll systems. For business owners and HR…

How APlus Payroll Delivers a ‘Latte’ Love

While at lunch the other day in Dallas, I did my usual and asked for a coffee (with cream). The responses often range from “Sorry we don’t have any” (Eh what?) to weak coffee with small plastic milk tubs with impossible to open lids to this…Freshly made coffee accompanied by…

How Us Knowing Your Business Transforms Your Payroll

At APlus Payroll, we believe in the power of personalized service and innovative technology to streamline business operations. One of our standout HRIS Specialists, Tara Stine, recently shared some valuable insights on how we can revolutionize the way organizations handle their payroll processes. “I really enjoy getting to know my clients…

Why Should I Care Who Answers My Call at a Payroll Company?

The same reason you should care who your Doctor is, who covers your insurance or handles your banking. Trust. If you can’t pick up the phone and speak to the person who primarily looks after your employees paychecks and Company payroll taxes, are you really a priority?. Knowing you have…

How do you handle scalability as my business grows or downsizes?

Our team and our UKG platform are here to help you seamlessly adapt to your evolving needs, whether you are onboarding new employees or optimizing resources during leaner times. With features such as automated workforce management, robust financial tracking, and intuitive employee onboarding, UKG Ready ensures that your business operations…

Where Can I Find Personal Payroll Service (Without Call-Centers)?

APlus Payroll will personally answer your call in around 7 seconds and connect you to a real person shortly thereafter. “I love that I have the opportunity to get to know my clients on a personal level as well as fulfilling their payroll needs. When my clients have anything that come…

Outsourcing Payroll – Why You Should Never Sign a Contract

When it comes to managing payroll, many businesses face a daunting decision: Should they outsource their payroll services, and if so, should they commit to a long-term contract? While outsourcing can certainly ease the administrative burden, many Companies may be attracted by an up front ‘special’ without realizing that, similar to…

Open Communication: The Heartbeat of Exceptional Service

“I like getting to know my clients and learning about them and what helps them do their jobs. I love it when I am able to make their day easier, whether it is automating something in the system or setting up a report for them. The biggest benefit we have is…

How UKG Ready With APlus Can Propel Your Business to Success

We get asked often how using a boutique payroll provider. differs from using a Company like UKG directly? That question can be quickly answered the moment you have an issue. If you are our client you call one number and are connected to a live person normally within 7 seconds, assuming…

The Crucial Role of Dedicated Payroll Support Specialists

“Working hand in hand with clients, rather than in a call center setting, allows me to build strong relationships with my clients, something I truly love! Knowing the ins and outs of their business allows me to provide quick, tailored solutions that fit them perfectly. When a client calls with a…

The Pros and Cons of Paper Checks vs Electronic Payroll

The move from paper checks to an electronic payroll system is a significant step towards modernizing your business operations. This transition not only streamlines the payroll process but also brings with it several benefits and challenges. Let’s dive in to the pros and cons of both. Paper Checks vs. Electronic…

What Payroll Records do I Have to Keep?

Maintaining accurate payroll records is not only crucial for internal management but also a legal requirement. This guide outlines the federally mandated retention periods for different types of payroll records in the United States, highlighting the importance of compliance and the potential penalties for non-compliance. While this guide focuses on…

Common Payroll Tax Issues and How We Can Help

Payroll taxes can be a complex and daunting aspect of running a business. With regulations constantly evolving and the potential for human error always present, it’s no wonder that mistakes happen. However, understanding common payroll tax errors and knowing how to rectify them can save your business from costly penalties…

Developing an Efficient Expense Reimbursement Policy

Expense reimbursement is a critical aspect of financial management within any company, ensuring that employees are compensated for out-of-pocket expenses incurred on behalf of the business. However, developing an efficient expense reimbursement policy and integrating it with your company’s payroll system can be a complex process. This guide will walk…

The Top 5 Must-Have Features in Your Payroll Software

Choosing the right payroll software is like finding the perfect assistant; it should make your life easier, not harder. In today’s fast-paced business environment, where time is money, and efficiency is king, having reliable payroll software and support isn’t just an option—it’s a necessity. The right features can transform your payroll…

The Ultimate Payroll Checklist for Small Business Owners

As a small business owner, setting up a payroll system might not be the most exciting part of your entrepreneurial journey, but it’s undeniably one of the most critical. Payroll is not just about ensuring your team gets paid on time; it’s a direct reflection of your business’s operational integrity…

Why APlus Payroll Is the Solution to Your Payroll Service Woes

Many of you have shared stories of dealing with large payroll service providers, either online or the phone, and it seems there are some common threads in those tales of woe. Issues range from frustrating customer service experiences, where getting in touch with a real human being feels like a Herculean…

How to Set up Your Company With Direct Deposit

For many small business owners, streamlining payroll is a pivotal step towards efficiency and employee satisfaction. One of the easiest ways to achieve this is by setting up a direct deposit system. This not only saves time but also reduces the risk of errors and delays associated with traditional paper checks.…

Why Pay Frequency Matters For You And Your Employees

When it comes to attracting and retaining top talent, an organization’s approach to remuneration can make or break the game. Beyond the basic salary amount, the pay frequency—or how often employees receive a paycheck—plays a pivotal role in the employer-employee relationship and can have significant implications on your business’s operations, culture,…

Five Ways to Manage Gratuities

Managing gratuities effectively is crucial for businesses, especially in the hospitality and service industries, where tipping significantly impacts employee income and customer experience. A comprehensive strategy for handling gratuities involves understanding legal requirements, impact on customer satisfaction, and internal fairness among employees. Here’s a detailed approach to developing such a…

Why Using a Payroll Provider Will Help You Grow Faster Into Other States

I read recently about a company that expanded operations to four new states within a year. The administrative burden of managing payroll in-house was overwhelming. Four new states meant four new sets of laws and four more deadlines. The complexity of adhering to various state tax laws, coupled with the…

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Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.

Paul Devlin