Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

10 Small Business Payroll Concerns That Keep Owners up at Night

From errors and inaccuracies to lack of transparency with their providers, here are 10 concerns that small business owners often face but may be hesitant to voice them openly. Here are some of the biggest concerns: Lack of transparency and communication: Many small business owners feel their payroll providers don’t…

Crowdstrike Outage: Should I Have a Payroll Plan B?

In short, always. Recently, Crowdstrike, a leading cybersecurity provider, experienced a significant outage that left many users scrambling. We’ll delve into what happened, its impact on HR and payroll professionals, and the critical importance of having a reliable backup plan. What Happened? The Crowdstrike outage lasted for several hours, disrupting services…

What’s Needed to Process Payroll Effectively?

Processing payroll effectively requires a combination of accurate data, reliable software, and a clear understanding of regulatory requirements. At the core, businesses need to maintain up-to-date employee records, including hours worked, tax withholdings, and benefit deductions. Processing payroll is a crucial task for any business, encompassing a variety of legal obligations…

What Is Payroll Fraud and How Do I Recognize It?

Payroll fraud occurs when employees or employers manipulate the payroll system for financial gain. It can happen in any organization, regardless of size, and can be challenging to detect without proper controls in place. Why is Payroll Fraud a Concern? Financial Losses: Payroll fraud can lead to substantial financial losses, affecting…

Why Is Your Employee Identification Number So Important?

The Employer Identification Number (EIN) is a unique identifier assigned by the IRS to businesses operating in the United States. But why is an EIN so important? The significance of this nine-digit number goes beyond mere compliance to influence various aspects of business management, from payroll processing to opening bank accounts…

What Are Some Lesser Known Features of Our Payroll Software?

While many businesses are familiar with its core functionalities, there are numerous lesser-known features within our software that can significantly enhance your payroll operations and overall organizational efficiency. Listed below are six lesser known features, we will uncover these hidden gems, demonstrating how they can elevate your payroll management and ensure…

What Are the Challenges of Managing Payroll in the Gig Economy?

Managing payroll in the gig economy presents several unique challenges for businesses: Variable Work Hours and Payments: Gig workers often have inconsistent schedules, making it difficult to implement traditional payroll cycles and accurately calculate compensation. Worker Classification: Properly classifying workers as employees or independent contractors is crucial for tax and legal…

Do automated payroll systems reduce manual paperwork?

Absolutely, automated payroll systems drastically reduce manual paperwork. Let’s break down how they achieve this and the benefits they bring to the table. How Automated Payroll Systems Reduce Manual Paperwork Digital Data Entry: Automated systems allow employees to enter their own data digitally, eliminating the need for paper forms. This includes…

What Are the Consequences of Misclassifying Employees in Payroll?

Misclassifying employees as independent contractors in payroll can lead to severe consequences and penalties for companies. Here are some of the major consequences: Financial Penalties Companies may have to pay back wages, overtime pay, and benefits owed to misclassified employees, which can amount to significant sums. Employers face hefty fines and…

How Do I Process My Church Payroll Correctly?

Great question. We’ve listed below a clear guide that can help keep your house of worship running smoothly. Whether you’re a first-time church administrator or an experienced payroll professional, understanding these crucial aspects is essential for smooth operations. Unique Considerations for Churches Tax-Exempt Status Churches typically qualify for federal tax-exempt status…

Can I Have a Smooth Payroll Transition During a Merger?

Yes, it is possible, but it requires support and communication on all sides to make it happen. Mergers can be an exciting time for businesses, promising growth and new opportunities. However, these transitions also come with challenges, especially when it comes to integrating different payroll systems. For business owners and HR…

How APlus Payroll Delivers a ‘Latte’ Love

While at lunch the other day in Dallas, I did my usual and asked for a coffee (with cream). The responses often range from “Sorry we don’t have any” (Eh what?) to weak coffee with small plastic milk tubs with impossible to open lids to this…Freshly made coffee accompanied by…

How Us Knowing Your Business Transforms Your Payroll

At APlus Payroll, we believe in the power of personalized service and innovative technology to streamline business operations. One of our standout HRIS Specialists, Tara Stine, recently shared some valuable insights on how we can revolutionize the way organizations handle their payroll processes. “I really enjoy getting to know my clients…

Why Should I Care Who Answers My Call at a Payroll Company?

The same reason you should care who your Doctor is, who covers your insurance or handles your banking. Trust. If you can’t pick up the phone and speak to the person who primarily looks after your employees paychecks and Company payroll taxes, are you really a priority?. Knowing you have…

How do you handle scalability as my business grows or downsizes?

Our team and our UKG platform are here to help you seamlessly adapt to your evolving needs, whether you are onboarding new employees or optimizing resources during leaner times. With features such as automated workforce management, robust financial tracking, and intuitive employee onboarding, UKG Ready ensures that your business operations…

Where Can I Find Personal Payroll Service (Without Call-Centers)?

APlus Payroll will personally answer your call in around 7 seconds and connect you to a real person shortly thereafter. “I love that I have the opportunity to get to know my clients on a personal level as well as fulfilling their payroll needs. When my clients have anything that come…

Outsourcing Payroll – Why You Should Never Sign a Contract

When it comes to managing payroll, many businesses face a daunting decision: Should they outsource their payroll services, and if so, should they commit to a long-term contract? While outsourcing can certainly ease the administrative burden, many Companies may be attracted by an up front ‘special’ without realizing that, similar to…

Open Communication: The Heartbeat of Exceptional Service

“I like getting to know my clients and learning about them and what helps them do their jobs. I love it when I am able to make their day easier, whether it is automating something in the system or setting up a report for them. The biggest benefit we have is…

How UKG Ready With APlus Can Propel Your Business to Success

We get asked often how using a boutique payroll provider. differs from using a Company like UKG directly? That question can be quickly answered the moment you have an issue. If you are our client you call one number and are connected to a live person normally within 7 seconds, assuming…

The Crucial Role of Dedicated Payroll Support Specialists

“Working hand in hand with clients, rather than in a call center setting, allows me to build strong relationships with my clients, something I truly love! Knowing the ins and outs of their business allows me to provide quick, tailored solutions that fit them perfectly. When a client calls with a…

The Pros and Cons of Paper Checks vs Electronic Payroll

The move from paper checks to an electronic payroll system is a significant step towards modernizing your business operations. This transition not only streamlines the payroll process but also brings with it several benefits and challenges. Let’s dive in to the pros and cons of both. Paper Checks vs. Electronic…

What Payroll Records do I Have to Keep?

Maintaining accurate payroll records is not only crucial for internal management but also a legal requirement. This guide outlines the federally mandated retention periods for different types of payroll records in the United States, highlighting the importance of compliance and the potential penalties for non-compliance. While this guide focuses on…

Common Payroll Tax Issues and How We Can Help

Payroll taxes can be a complex and daunting aspect of running a business. With regulations constantly evolving and the potential for human error always present, it’s no wonder that mistakes happen. However, understanding common payroll tax errors and knowing how to rectify them can save your business from costly penalties…

Developing an Efficient Expense Reimbursement Policy

Expense reimbursement is a critical aspect of financial management within any company, ensuring that employees are compensated for out-of-pocket expenses incurred on behalf of the business. However, developing an efficient expense reimbursement policy and integrating it with your company’s payroll system can be a complex process. This guide will walk…

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Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.

Paul Devlin