Frequently Asked Questions
We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.
What is COBRA?
COBRA, which stands for the Consolidated Omnibus Budget Reconciliation Act of 1985, is a federal law that offers an option for certain employees and their covered dependents to continue their group health coverage, at their own expense, in the event that it would otherwise be terminated. These qualifying events may…
Read MoreHow to create a great offer letter from your Company
As a business owner, one of the most important tasks you’ll undertake is hiring. You’re looking for the right person to fill a crucial role in your company, and you want to make sure they know just how much you value their skills and experience. An offer letter is your…
Read MoreEverything you need to know about tip credit reporting
With the restaurant industry becoming increasingly competitive, it is essential that operators have a firm understanding of the tip credit report. The traditional model of tipping has changed significantly over the years and now, more than ever, restaurants need to be aware of their obligations when it comes to this important…
Read MoreIf you would trust your plumber with your house, wouldn’t it make sense to trust a Payroll service with your business?
Outsourcing payroll may seem like a daunting task for some businesses, but the benefits are certainly worth considering. One major benefit is the ease and convenience of leaving the payroll responsibilities to a trusted third-party vendor. Not only does this relieve the burden of completing the payroll process, it also provides…
Read MoreIs Happiness sustainable?
You wake up on the wrong side of the bed, late for work. You spill your coffee and as you try to make up time you find that every traffic light you hit has turned red for you. You arrive with the weight of the world on your shoulders. It’s…
Read MoreThe 13 folds
I attended my first military funeral recently and was taken aback with the sheer precision involved in the folding of the flag. It was incredibly moving and the final presentation to the family members was very emotional. In speaking afterwards with the fine servicemen that took part in the…
Read MoreFind your ‘Touchstone’
Many travelers to Ireland have heard of kissing the Blarney stone, but most have never heard of ‘kicking the wall’ on the promenade just outside of the beautiful city of Galway on Ireland’s west coast. Like so many traditions, it’s unclear when it began, but for the numerous walkers…
Read MoreHappy New Year!
The end of an old year and the start of a new one is always a special time. Whether it be New Year resolutions or just a new attitude, it is a chance to start afresh. Of course, by this point in January most people are struggling to stay the course…
Read MoreA Thanksgiving Wish by Jessica Nottingham
For some, Thanksgiving is a time to gather and celebrate with family and appreciate the memories that come with it: the oven heating up the kitchen starting in the early morning; little feet pattering down the hallway toward the kitchen to be enveloped in the wonderful smell of baking rolls; sword…
Read MoreCustomer Service – A Eulogy
Customer service as we know it died on October 23 2022. It died when an airline chose to wheel out a ‘happy cart’ filled with chocolate and water to appease customers who were just trying to get home and had been delayed already by 3 hours. No real people with explanations…
Read MoreThe little things really do make a big difference
A few weeks ago I was trying to deliver a nice amenity to my wife who was at a Conference in Atlanta. The hotel was a high end chain, so I expected the service to match. The order was simple. Iced coffee, cookies and a note, delivered the evening she checked…
Read MoreAuthenticity is the new superpower
Author Brene Brown once stated: “Authenticity is a collection of choices that we have to make every day. It’s about the choice to show up and be real. The choice to be honest. The choice to let our true selves be seen.” As employees seek for greater work satisfaction and home/work…
Read MoreAuthenticity is the new superpower
Author Brene Brown once stated: “Authenticity is a collection of choices that we have to make every day. It’s about the choice to show up and be real. The choice to be honest. The choice to let our true selves be seen.” As employees seek for greater work satisfaction and home/work…
Read MoreWhy the humble grocery cart teaches us all a lesson
How many time do we see a shopping cart making a break for freedom?. Often it’s there because its previous owner chose not to return it to its corral. The humble shopping cart presents itself as a great example of whether someone will do what is right, without being forced in…
Read MoreWhy employee self-service is a Win/Win for all.
Imagine a scenario where your employee is requiring a copy of their pay stub after hours. They’re at a car dealership and are looking to take out a loan and forgot to get a copy from HR before they left. Wouldn’t it be nice if they could just open their app…
Read MoreTraditions
Traditions… It’s what keeps our holidays (and memories) alive and one of the reasons we so look forward to them. Regardless of how tough a year it may have been, when you have family traditions set in stone, you always have something great to look forward to. Whether it’s baking cookies…
Read MoreFind Significance
After the excellent feedback we received on our client surveys (Thank-you!) I thought it appropriate to republish my article that first appeared in our newsletter in 2015. We are so thankful to play such a significant role in the business lives of our owners, HR and payroll contacts within each Company…
Read More(Founding) Fatherly Advice
Every July 4th, we celebrate the signing of the Declaration of Independence by a group of men who truly went ‘all in’ in gambling their future and the future of its people by breaking away from one of the most powerful Countries in the world in the hopes of a better…
Read MoreCaring starts from within
Here’s the scenario: You have a burning issue you need to resolve so you pick up the phone and make a call. You get voicemail and leave a message to call back as soon as possible. You then send an email just in case. Then you wait. And you wait. And…
Read MoreHappy St. Patrick’s Day!
March 17th -It’s a time to celebrate being Irish even if you’re not, in the hopes that you will be able to gain a little ‘luck of the Irish’ or ‘rub of the green’. After the year we’ve all had, I’m sure we would welcome some good fortune; however, if we…
Read MoreLife Lessons from Peter Pan
Within children’s literature there is a much loved character who could teach us a lot about how to cope in these trying times, and that would be Peter Pan. Written by Scottish playwright, JM Barrie, it tells the story of a free-spirited and mischievous young boy who can fly, never grows up…
Read MoreHappy New Year from APlus Payroll!
Happy New Year! – How about a boring and uneventful one? A strange request, I know, but after the tumultuous year we have just had, wouldn’t a normal one sound good just about now? Those simple mundane tasks of grabbing lunch with a friend, going to a sports event, or…
Read MoreWhat Are We Thankful For In 2020?
As Thanksgiving rolls around we may be forgiven for asking “What are we to be thankful for in 2020”? It’s been a horrendous year due to the worldwide spread of COVID-19, causing mass disruption both in our personal and professional lives. Many people have lost loved ones they may not have…
Read MoreBarnstorming With Our New Team
Nothing like spending a Friday afternoon with a little sales team bonding and our first ‘Barnstorming’ meeting which was themed “Why”? It was also nice to welcome our newest team member, Shannon, who will be opening up our first office in Dallas, Texas! Shannon come from the hotel world so making…
Read MoreStill have questions?
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- We'll then schedule a live demo with a member of our Customer Support team who will show you how they make our platform successful for specific businesses like yours.
- You’ll then receive a detailed proposal customized for your business with just what you need NOW.
- You’ll let us know when you’d like to start or, if it’s not for you right now, you'll be kind enough to tell us.
Meet Payroll Paul
Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.
Paul Devlin