Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

SVG Lines -decorative

HR Q&A – An Employee Has No PTO Left, Are They Still Allowed to Take It Unpaid?

It depends on why your employee needs the unpaid time off and what you’ve done in the past. In some situations, such as those that would be covered by the Family and Medical Leave Act, Americans with Disabilities Act, Pregnant Workers Fairness Act, or a similar state law, the employee may…

Read More

What Is the Pregnant Workers Fairness Act?

Under the PWFA, employers are required to make reasonable accommodations for pregnant employees who need them. These accommodations may include providing a stool or chair, modifying work duties or schedules, granting additional breaks, or allowing telecommuting options. Employers are also prohibited from discriminating against pregnant workers in terms of hiring, promotions,…

Read More

Why Is Your Employee Identification Number So Important?

The Employer Identification Number (EIN) is a unique identifier assigned by the IRS to businesses operating in the United States. But why is an EIN so important? The significance of this nine-digit number goes beyond mere compliance to influence various aspects of business management, from payroll processing to opening bank accounts…

Read More

What Are Some Lesser Known Features of Our Payroll Software?

While many businesses are familiar with its core functionalities, there are numerous lesser-known features within our software that can significantly enhance your payroll operations and overall organizational efficiency. Listed below are six lesser known features, we will uncover these hidden gems, demonstrating how they can elevate your payroll management and ensure…

Read More

Who Benefits From Multi-Language Support in a Payroll System?

In this day and age…everyone! Having options for employees to interact in their native tongue can save both time and limit mistakes. Here we breakdown some of the many benefits and options you have. Who Needs Multi-Language Support? Diverse Workforce: Businesses employing a multicultural workforce within a single country, such as…

Read More

What Are the Challenges of Managing Payroll in the Gig Economy?

Managing payroll in the gig economy presents several unique challenges for businesses: Variable Work Hours and Payments: Gig workers often have inconsistent schedules, making it difficult to implement traditional payroll cycles and accurately calculate compensation. Worker Classification: Properly classifying workers as employees or independent contractors is crucial for tax and legal…

Read More

Do automated payroll systems reduce manual paperwork?

Absolutely, automated payroll systems drastically reduce manual paperwork. Let’s break down how they achieve this and the benefits they bring to the table. How Automated Payroll Systems Reduce Manual Paperwork Digital Data Entry: Automated systems allow employees to enter their own data digitally, eliminating the need for paper forms. This includes…

Read More

Do We Need To Tell Employees When Employment Laws Change?

Absolutely. Effective communication is crucial when changes to employer laws occur. Here’s a sample plan outlining how to keep employees informed about these changes, ensuring they understand the implications and what it means for them. 1. Identify Relevant Laws and Regulations Potential Key Legislation Changes Labor Laws: Minimum wage adjustments, overtime…

Read More

How Do I Process My Church Payroll Correctly?

Great question. We’ve listed below a clear guide that can help keep your house of worship running smoothly.  Whether you’re a first-time church administrator or an experienced payroll professional, understanding these crucial aspects is essential for smooth operations. Unique Considerations for Churches Tax-Exempt Status Churches typically qualify for federal tax-exempt status…

Read More

Can I Have a Smooth Payroll Transition During a Merger?

Yes, it is possible, but it requires support and communication on all sides to make it happen. Mergers can be an exciting time for businesses, promising growth and new opportunities. However, these transitions also come with challenges, especially when it comes to integrating different payroll systems. For business owners and HR…

Read More

What Is Unlimited PTO and Should I Implement It?

Unlimited PTO is a flexible time-off policy that places no cap on the number of vacation or personal days an employee can take. This contrasts sharply with traditional PTO policies, which typically allocate a fixed number of days per year based on tenure or job level. While traditional PTO encourages employees…

Read More

How APlus Payroll Delivers a ‘Latte’ Love

  While at lunch the other day in Dallas, I did my usual and asked for a coffee (with cream). The responses often range from “Sorry we don’t have any” (Eh what?) to weak coffee with small plastic milk tubs with impossible to open lids to this…Freshly made coffee accompanied by…

Read More

What Are 5 HR Tasks I Can Automate?

When considering automation with APlus Payroll, here are the top five features that can significantly streamline your HR processes; Workflow, document management, background checks, employee self service and training. 1. Automated Workflow Management UKG Ready’s automated workflow management feature allows HR professionals to design, implement, and monitor custom workflows tailored to…

Read More

Child Labor Laws – Is the Department Of Labor Cracking Down?

Yes. In a significant move to protect children across the United States, the Department of Labor (DOL) has intensified its crackdown on violations of child labor laws. As reports of illegal child employment continue to surface, the DOL is reinforcing its commitment to safeguarding the rights and well-being of minors. Extent…

Read More

Why Should I Care Who Answers My Call at a Payroll Company?

  The same reason you should care who your Doctor is, who covers your insurance or handles your banking. Trust. If you can’t pick up the phone and speak to the person who primarily looks after your employees paychecks and Company payroll taxes, are you really a priority?.  Knowing you have…

Read More

How do you handle scalability as my business grows or downsizes?

  Our team and our UKG platform are here to help you seamlessly adapt to your evolving needs, whether you are onboarding new employees or optimizing resources during leaner times. With features such as automated workforce management, robust financial tracking, and intuitive employee onboarding, UKG Ready ensures that your business operations…

Read More

Where Can I Find Personal Payroll Service (Without Call-Centers)?

APlus Payroll will personally answer your call in around 7 seconds and connect you to a real person shortly thereafter. “I love that I have the opportunity to get to know my clients on a personal level as well as fulfilling their payroll needs. When my clients have anything that come…

Read More

Outsourcing Payroll – Why You Should Never Sign a Contract

When it comes to managing payroll, many businesses face a daunting decision: Should they outsource their payroll services, and if so, should they commit to a long-term contract? While outsourcing can certainly ease the administrative burden, many Companies may be attracted by an up front ‘special’ without realizing that, similar to…

Read More

Five Key Trends For Small Businesses in 2024

As we move through 2024, the small business landscape continues to evolve rapidly, influenced by technological advancements, shifting consumer behaviors, and economic dynamics. Here are five key trends that we will likely see shape and transform small businesses this year: 1. Hyper-Personalized Marketing Prediction In 2024, small businesses are increasingly adopt…

Read More

How to Properly Discipline Senior Employees Who Belong to a Protective Class

  Properly disciplining senior employees who belong to a protective class requires a thoughtful and informed approach. By understanding the legal framework, recognizing cultural sensitivities, and applying fair and consistent disciplinary procedures, employers can create a more inclusive and equitable workplace. Understanding Protective Classes A “protective class” refers to groups of…

Read More

Open Communication: The Heartbeat of Exceptional Service

“I like getting to know my clients and learning about them and what helps them do their jobs. I love it when I am able to make their day easier, whether it is automating something in the system or setting up a report for them. The biggest benefit we have is…

Read More

How UKG Ready With APlus Can Propel Your Business to Success

We get asked often how using a boutique payroll provider. differs from using a Company like UKG directly? That question can be quickly answered the moment you have an issue. If you are our client you call one number and are connected to a live person normally within 7 seconds, assuming…

Read More

How to Prepare for Summer Vacations Within Your Organization

As the summer season approaches, it becomes crucial for your organization to manage vacation requests effectively to maintain productivity and service quality while ensuring fair treatment of all employees regarding time off. The following plan outlines strategies and policies designed to address potential disparities and manage your team during this peak…

Read More

Is This the End of Non-Compete Agreements? Not Quite!

  On January 12, the Federal Trade Commission issued a proposed rule on Non-Compete Clauses under sections 5 and 6(g) of the Federal Trade Commission Act.  Section 5(a) of the FTC Act prohibits unfair methods of competition, while section 6(g) authorizes the Federal Trade Commission to engage in rule making regarding…

Read More

Still have questions?
Schedule an informal chat with a real member of our team about how APlus Payroll can help your business.

When you enter your information below, here’s what you can expect:

  1. You'll receive ONE phone call and ONE confirmation email within ONE business day. We’ll ask you about your business and how you currently do things, what you like about what you're doing now, and what you’d like to do better. If we think we can help, we’ll suggest scheduling a short demonstration.
  2. We'll then schedule a live demo with a member of our Customer Support team who will show you how they make our platform successful for specific businesses like yours.
  3. You’ll then receive a detailed proposal customized for your business with just what you need NOW.
  4. You’ll let us know when you’d like to start or, if it’s not for you right now, you'll be kind enough to tell us.

Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries. 

PCD

Paul Devlin