Frequently Asked Questions
We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.
Customer Service – A Eulogy
Customer service as we know it died on October 23 2022. It died when an airline chose to wheel out a ‘happy cart’ filled with chocolate and water to appease customers who were just trying to get home and had been delayed already by 3 hours. No real people with explanations…
Read MoreWhy the humble grocery cart teaches us all a lesson
How many time do we see a shopping cart making a break for freedom?. Often it’s there because its previous owner chose not to return it to its corral. The humble shopping cart presents itself as a great example of whether someone will do what is right, without being forced in…
Read MoreOur HR resource center is a wealth of information..Are you taking advantage of it?
Shh…there’s a well kept secret on our webpage under HR resources. Login and you will find a wealth of HR information at your fingertips. From learning videos to Job description templates and links to HR laws by State, it is truly one of our most underutilized features of our website and…
Read MoreIf you’re not using our App, you could be missing out
One of our most popular features is our mobile App which allows both Employers and Employees 24hr access to their time, pay and schedules. Users can easily complete common tasks on their mobile device of choice while maintaining productivity and functionality across the entire workforce management spectrum — from time and labor…
Read MoreAre you growing or standing still?
Signs of spring have been all around us this month as nature awakens from its winter slumber, the question is, did you? In business we have so many examples of Companies that stand still, while others have passed by. Look at a Company like Motorola. Since World War II, they were…
Read MoreAchieving Balance
If any of us have had a spill while biking, you’ll know that it literally stops you in your tracks. You lie there for a moment contemplating life, then start taking an inventory of what hurts and what doesn’t. The important thing however, is to get back on as soon as…
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- We'll then schedule a live demo with a member of our Customer Support team who will show you how they make our platform successful for specific businesses like yours.
- You’ll then receive a detailed proposal customized for your business with just what you need NOW.
- You’ll let us know when you’d like to start or, if it’s not for you right now, you'll be kind enough to tell us.
Meet Payroll Paul
Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.
Paul Devlin