Frequently Asked Questions
We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.
The Karmacy: A Place to Find Your Daily Dose of Positivity
In light of World Mental Health awareness, we’d like to shine a spotlight on a very uplifting art exhibit, ‘The Karmacy’ in Dallas, Texas. The Karmacy’s art installation invites visitors to take a bottle containing notes of encouragement and well-being, replacing them with their own notes to uplift the next visitor.…
Read MoreI’m Overwhelmed and Need Help, but I Am Scared if I Outsource Payroll I Will Lose Control – Is This True?
Outsourcing your payroll does not equate to surrendering control. On the contrary, it often implies gaining more control, especially over intricate details, which can be challenging to manage single-handedly. Here are 4 ways we can improve the way you are doing it now, while giving you more control! Customizable software and…
Read MoreHR Q&a – Are We Required to Have an Introductory Period for New Employees?
“No. Some employers call the first few weeks or months of an employee’s time with the company an introductory period, but this designation has no bearing on the rights employers or employees have. An introductory period doesn’t reduce the risks of termination (you should still have a good business reason…
Read MoreDeciding When to Establish a Dedicated HR Department: A Guide for Growing Businesses
As your business expands, there comes a point where managing human resources (HR) duties becomes more complex and time-consuming. Therefore, it’s crucial to establish a dedicated HR department at the right time. However, determining when that is can be challenging. While there’s no one-size-fits-all answer, several factors can guide your…
Read MoreSeven Things to Consider When Providing Paid Time Off
Everyone needs time off from work, but not everyone’s able to take it. Paid time off helps a lot. People are better able to take the time they need without worrying about a smaller paycheck. Employers demonstrate to their teams that they value them as whole people and recognize that time…
Read MoreHR Q&A – We have an exempt employee who has been taking a lot of long lunches and my boss wants to deduct time from her paid time off (PTO) bank. Can we dock her PTO for taking a long lunch?
“You can deduct hours from this exempt employee’s PTO bank for the time she was scheduled to work but didn’t work, but if it wasn’t made clear that you expected her to follow a set schedule, you’d only want to do this going forward. However, we’d suggest considering a different approach. …
Read MoreHR Q&a – What Is Pay Transparency and How Does It Help Employers?
Pay transparency refers to sharing information about pay with applicants, employees, and possibly the entire world. While some states and localities require that employers include a pay range with job postings, many employers now choose to do this on their own to stay competitive. But pay transparency can be taken…
Read MoreHow to run effective meetings – A Guide for HR Professionals
Efficient Meeting Management: A Guide for HR Professionals Effective meetings are the lifeblood of a successful organization. They foster communication, collaboration, and decision-making. However, to ensure that meetings are productive and not time-wasters, careful planning and execution are key. Here’s how you can conduct efficient meetings with your staff: 1.…
Read MoreAsk the HR Expert – Can we tell nonexempt employees not to check email and messages when they’re supposed to be off the clock?
“Yes, you can tell nonexempt employees that they shouldn’t read or respond to messages when they’re not scheduled to be working. When communicating your expectations, it may be beneficial to investigate why these employees are checking email and messages outside their scheduled hours. If you determine there’s an issue with their…
Read MoreFederal DOL Announces Proposed Rule to Increase Exempt Employee Minimum Salaries
The Federal Department of Labor (DOL) has finally announced the release of its proposed rule to increase the minimum salary required for certain employees to be classified as exempt from minimum wage and overtime. While we don’t usually report on proposed rules because they tend to change—and often the effective date…
Read MoreHR Management with UKG
The Power of Efficient HR Management Effective HR management is not just about hiring and firing. It includes employee onboarding, time and attendance tracking, payroll processing, benefits administration, and much more. These tasks, while crucial, can take up a significant amount of time and resources. With UKG Ready, supported by…
Read MoreSupercharging Employee Onboarding with UKG Ready: Why First Impressions Matter!
The first few days of a new job can be overwhelming for anyone. From learning the ropes to integrating into the company culture, there’s a lot to take in. That’s why effective onboarding is so essential. A well-structured onboarding process not only sets new hires up for success but also…
Read MoreHR Q&A – Can we limit which states our remote employees work in?
Yes. In general, you can determine work locations for your remote employees and choose not to hire or employ anyone in specific states. Business and operational costs as well as state or local employment laws may factor into this decision. If you do decide to limit which states your employees can…
Read MoreHow to Effectively Break Down Large Tasks into Manageable Steps: A Guide for Increased Productivity
When faced with a large task, it’s common to feel overwhelmed. It may seem like there’s so much to do and not enough time to do it. However, by breaking down the task into smaller, more manageable steps, you can make progress more effectively and efficiently. Here’s how: 1. Understand…
Read MoreHR Q&A – Is there a limitation on the length of time that an employee can be classified as a temporary employee?
No. There are no federal laws defining how long an employee can be considered “temporary.” The time frame can vary based on an organization’s budget considerations and business needs. For example, an organization may only need to hire employees for an increase in sales over the holiday season or to…
Read MoreRevolutionize your TLM process with APlus Payroll
Are you still managing time-off requests using pen and paper, text messages, or emails? If so, it’s time to consider an upgrade. While these traditional methods may seem simple, they often lead to a host of issues, including miscommunication, inconvenience, and time-consuming processes. The Problem with Manual Time-Off Requests Consider this…
Read MoreTexas Hairstyle Discrimination and Workplace Violence Reporting Notice
The following changes to Texas employment law take effect on September 1, 2023. Texas Prohibits Hairstyle Discrimination Texas joins the growing list of states that prohibit discrimination based on hairstyle. The state’s employment discrimination law, which applies to employers with 15 or more employees, has been expanded to prohibit discrimination…
Read More5 Ways To Find Companies That Prioritize Personal Service
Are you absolutely sick and tired of poor customer service, especially when it comes to payroll companies? If the first voice you hear is a recording saying “We value your call”, how valuable is it really? It’s frustrating to try to get help from someone who seems completely disinterested in…
Read MoreEarned Wage Access (EWA) 101 – What is it and how will it help you attract and retain talent while reducing costs?
Earned Wage Access provides employees with invaluable flexibility, granting them early access to their earned wages before payday. This means they can handle unexpected expenses without resorting to predatory lenders. With EWA, employees gain the freedom to manage unforeseen costs effectively. In fact, 77% of EWA users report reduced financial stress,…
Read MoreWhat is intermittent leave under the FMLA, and when can employees use it?
Intermittent leave, as defined by the Family and Medical Leave Act (FMLA), refers to leave taken in multiple blocks of time, each of which is less than the employee’s full FMLA entitlement, all for the same ongoing reason. Examples of intermittent leave include an employee taking a day each week for…
Read MoreWhy did APlus choose UKG as their software provider?
APlus Payroll is supported by Ultimate Kronos Group (UKG), a renowned cloud company with a global workforce of over 13,000 employees and generating revenue of over $3 billion. But who exactly is UKG, and why might you not have heard of them before? UKG may be a newer name, but its…
Read MoreNew Form I-9 and Remote Verification Procedure Rolls out after August 1, 2023!
A new Form I-9 (Rev. 08/01/23) will be available for employers to use on or after August 1, 2023, and once released can be found on the USCIS website. Employers can also order paper copies if they don’t want to use the electronic version. The version date, noted in parenthesis, can…
Read More8 major challenges that companies face when using a payroll provider
Streamline your payroll processes, ensure compliance, and boost employee satisfaction by tackling these challenges head-on! Compliance with Employment Laws and Tax Legislation: Companies must keep up with constantly changing state, federal, and local tax laws, as well as employment regulations. Mistakes can lead to penalties and legal issues. Solution: Employing…
Read MoreAre you using the Social Security Verification Service?
Social Security Number Verification Service As announced earlier this year, the Social Security Administration (SSA) made a change to how Business Services Online (BSO) is accessed for the Social Security Number Verification Service (SSNVS). Based on this change, users must create their account through the Social Security Administration and use a…
Read MoreStill have questions?
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Meet Payroll Paul
Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.
Paul Devlin