Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

HR Q & A – A Remote Employee’s Roommate Is Disruptive to Their Work. Do We Get Involved?

Handling a situation where a remote employee’s performance is suffering due to disruptions from a roommate requires a delicate and empathetic approach. Here are some steps you can take to address the issue effectively: Private Conversation Schedule a private, one-on-one conversation with the employee to discuss their performance concerns. It’s important…

What Should Be in My Employee Handbook?

An employee handbook is an essential resource for any business. It’s like a friendly guide, helping employees navigate their way around the organization and understand its values and policies. So, what should be in this handy guide? Let’s break it down: Welcome Note: Start with a warm welcome. It’s…

5 Payroll Trends for 2024 and How APlus Can Help

It’s time to delve into the top 5 payroll trends that are trending right now and how they will impact you in 2024 and beyond! As technology continues to advance at a rapid pace, the payroll industry is also evolving with new trends and practices. It’s important for businesses to…

How Positive Feedback Shapes Your Brand Image

Recently our Client Support Supervisor Jessica received a lovely email from a former client. Yes, you read that right. A former client. Here’s just a small sample of the email that moved us all so much: “It’s been a little over a year since leaving APlus and I just wanted to…

Certified Payroll Reporting: Who Needs It and Why?

Certified Payroll Reporting – The phrase itself sounds complicated, but what exactly is it and who needs it? In this post, we’ll explore the importance of certified payroll reporting and how it can be efficiently integrated into your business practices. Understanding Certified Payroll Reporting Based on the Fair Labor Standards…

Is There a ‘Best Practice’ for Hiring?

As we know hiring can be a minefield and although there is no set schedule for any interview process, it’s essential to establish a procedure that ensures you bring onboard the best candidates. It’s also good to remember that the candidate is weighing up you and your Company. If they…

One Employee Record – A Single Source of Truth

Tired of using multiple payroll systems that barely talk to each other? At APlus Payroll, we understand the challenges and complexities that come with managing employee records and payroll. One of the most significant advantages of using UKG Ready is its role as an employee self-service tool. This feature…

Your Payroll Is Personal. Shouldn’t Your Service Be Too?

At APlus Payroll, our goal is to provide you with the best payroll services possible. We understand that every business is unique and has different needs when it comes to managing their payroll. That’s why we offer you a customizable software that can adapt to your business as it grows. When…

To Rehire or Not to Rehire: The Importance of Background Checks

Are you looking to hire someone new? Wait, scratch that. Are you considering rehiring an employee who has left your company before? If so, have you thought about conducting a background check? We know, we know, it’s not mandatory, but hear us out. In this post, we’ll dive into why…

5 Tips for Supporting Your Employees’ Well-Being in the Workplace

It’s no secret that happy employees are productive employees. So, if you want to get the most out of your workforce, it’s essential to prioritize their well-being. After all, if your employees are struggling with stress, mental health issues, or feeling burnt out, they won’t be able to reach their full…

HR Topic of the Week – AI and the Workplace

Artificial Intelligence (AI) technologies are revolutionizing workplaces around the globe. From automating routine tasks to making data-driven decisions, AI tools like ChatGPT and AI-based hiring tools are becoming indispensable. Let’s explore the benefits, legal and ethical considerations, best practices for implementation, and real-world success stories of integrating such technologies. Benefits…

How Can We Show Employees That Their Feedback Is Heard and Valued?

If you’re like most HR professionals, you know how important it is to provide employees with an opportunity to share their feedback. After all, a workforce that feels valued and heard is often a more productive and engaged workforce. But sometimes, it can be hard to know how to show…

Navigating Payroll Deductions: What Small Businesses Should Know

Let’s delve into a topic that might not be the most exciting, but is undeniably crucial for running a small business successfully: payroll deductions. Now, I know talking about deductions might sound a bit tiresome, but understanding them can save you from headaches down the road. So, grab your coffee…

What Is a Self-Service Portal in a Payroll System and How Can It Benefit My Business?

Let’s face it, the traditional way of handling payroll tasks can be a huge pain. It usually involves stacks of paperwork, constant back-and-forth communication, and plenty of time-consuming manual processes. But what if we told you there is a way to streamline your payroll tasks and make them enjoyable? Enter…

Federal DOL Reinstates Longstanding Independent Contractor Test

The U.S. Department of Labor (DOL) has published a final rule for independent contractor classification under the federal Fair Labor Standards Act (FLSA). Beginning on March 11, 2024, the rule will effectively reinstate the longstanding version of the “economic reality” test the DOL previously used. This test uses a multifactor, totality-of-the-circumstances analysis…

Simplify Your Benefits Administration: The 4 Major Advantages of Using APlus Payroll

Human resource management has become increasingly complex over the years, especially when it comes to managing employee benefits. With numerous regulations and requirements to comply with, managing employee benefits can be a daunting task. However, with modern HR management solutions like APlus Payroll’s HR module, HR Directors can streamline the…

Can You Store I-9 Forms Electronically?

Beginning a New Year also starts off with creating new habits and one of those for an HR department would be to ensure that you are firstly, using the updated I-9 form which was revised on 8/1/23 (Spanish version also available). Secondly, if you weren’t sure if you could,…

The Importance of Prompt W2 Distribution: A Guide for Employers and Employees

As we enter tax season, it’s critical to understand the importance of sending out and receiving W2 forms promptly. Both employers and employees play vital roles in ensuring a seamless tax filing process, but delays can lead to missed deadlines, penalties, and potential legal issues. Why Send Out W2s Early?…

How Can I Leverage My Payroll Provider’s Expertise for Staying Updated on Regulatory Changes?

As an HR manager, you’re no stranger to the complex and ever-changing landscape of labor laws and tax regulations. Regulatory compliance isn’t just a box to tick—it’s a critical part of your role that safeguards your organization from penalties, lawsuits, and damaged reputations. But how do you stay on top…

Can We Ask Employees if They Are Taking Any Medications That May Impair Their Abilities to Do Their Job?

Employers have a responsibility to ensure workplace safety, and that includes making sure that employees are not impaired by medications that can hinder their performance on the job. However, asking employees about their medications can be a touchy subject. It’s important to approach the topic with sensitivity and respect for…

The Value of Quality Payroll Processing: A Smart Investment for Business Owners

Calling all business owners! Today, we’re going to dive into an often-overlooked aspect of running a business: payroll processing. While it might be tempting to cut corners and opt for cheaper online services, investing in quality payroll processing is a crucial component of a successful business. The Risks of Cheap Payroll…

5 Reasons Why You Should Cherish Companies That Encourage You to Talk to Their Client Support Specialists

Ah, customer service. The very sound of it makes some of us break out in hives. Nameless, faceless, bots, 1-800 numbers and voicemail jail. But what if we told you that talking to customer support is not as bad as you think? In fact, there are companies out there that actively…

HR Q&A. How Many Hours Can I Assign to a Part-Time Employee?

Assigning work hours for part-time employees is a delicate balance between legal regulations, company requirements, and employee satisfaction. When determining the right number of hours for specific job roles, consider the job’s responsibilities and the company’s operational needs. For customer service roles that require coverage during business hours, shorter shifts…

HR Q&A – Are We Required to Update Our I-9s When the Documentation Used for Them Expires?

Eric, SPHR, SHRM-SCP answers this week’s HR question; You would only update a Form I-9 if the expired document pertains to a limited period of employment authorization. You should never reverify U.S. citizens and, in most cases, lawful permanent residents (Green Card holders). However, if a lawful permanent resident presents…

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Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.

Paul Devlin