Frequently Asked Questions
We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.
National Payroll Week – Celebrating the Unsung (Payroll) Heroes
Happy National Payroll Week 2024. This special week is dedicated to recognizing the invaluable contributions of payroll professionals who work tirelessly behind the scenes to ensure that every worker gets paid accurately and on time. It’s a time to appreciate the precision, dedication, and expertise required to navigate the complex world…
Read MoreHR News – California Court Takes Strong Stance On Harassment
A recent ruling by a California court has underscored the critical importance of addressing harassment and retaliation claims in the workplace. The court’s decision highlights the necessity for employers to maintain comprehensive employee handbooks, establish clear harassment reporting procedures, and implement open-door policies to encourage transparency and trust. The case emphasizes…
Read MoreWhy Our Clients Love ‘Quick Links’
We caught up with Courtney Tucker (Yes, that is a gnome in her profile!) APlus Plus Payroll’s incredible Customer Support Supervisor to ask about one of her favorite shortcuts within our software, ‘Quick Links’ and why her clients love it: “All of my clients end up loving Quick Links. This magic…
Read MoreHow Can Tracking My Employee Data Improve My Business?
Tracking employee data can significantly enhance business operations by providing insights into workforce productivity, identifying training needs, and improving employee satisfaction. By analyzing patterns in attendance, performance metrics, and employee feedback, businesses can make informed decisions that lead to increased efficiency and effectiveness. Here’s how we do it for our clients:…
Read MoreAre “No Fault” Attendance Policies Legal?
“No Fault” attendance policies, which discipline employees for absences without considering the reason, are generally legal in the United States. However, their legality depends on how they are implemented and whether they comply with federal, state, and local labor laws, particularly those concerning protected absences. Legal Framework: State and Federal Laws…
Read MoreHow Can I Avoid Bad Hires?
Nothing you can do will prevent every regrettable hire, but you can reduce the likelihood of one. Fortunately, there are effective strategies you can implement to minimize the risks and ensure you’re bringing the best candidates on board. Let’s explore some practical steps to help you avoid bad hires. 1. Define…
Read MoreCrowdstrike Outage: Should I Have a Payroll Plan B?
In short, always. Recently, Crowdstrike, a leading cybersecurity provider, experienced a significant outage that left many users scrambling. We’ll delve into what happened, its impact on HR and payroll professionals, and the critical importance of having a reliable backup plan. What Happened? The Crowdstrike outage lasted for several hours, disrupting services…
Read MoreHow to Handle an Employee Who Is Suffering From Work Stress?
“This employee may just need to talk through their concerns and get your help prioritizing or delegating. They may, for example, feel like every single thing on their to-do list is life-or-death by Friday at close of business, when that’s not really the case. Some manager guidance can go a long…
Read MoreWhat’s Needed to Process Payroll Effectively?
Processing payroll effectively requires a combination of accurate data, reliable software, and a clear understanding of regulatory requirements. At the core, businesses need to maintain up-to-date employee records, including hours worked, tax withholdings, and benefit deductions. Processing payroll is a crucial task for any business, encompassing a variety of legal obligations…
Read MoreWhat Are The Benefits Of A Time-Off Request Team View For HR?
The time-off request team view feature allows employees to see their team members’ schedules when requesting time off. This transparency ensures that employees can make informed decisions about when to take leave, reducing the likelihood of scheduling conflicts and ensuring smooth operations. Key Benefits of APlus’s Time-Off Request Team View 1.…
Read MoreHR Q&A – An Employee Has No PTO Left, Are They Still Allowed to Take It Unpaid?
It depends on why your employee needs the unpaid time off and what you’ve done in the past. In some situations, such as those that would be covered by the Family and Medical Leave Act, Americans with Disabilities Act, Pregnant Workers Fairness Act, or a similar state law, the employee may…
Read MoreWhat Is the Pregnant Workers Fairness Act?
Under the PWFA, employers are required to make reasonable accommodations for pregnant employees who need them. These accommodations may include providing a stool or chair, modifying work duties or schedules, granting additional breaks, or allowing telecommuting options. Employers are also prohibited from discriminating against pregnant workers in terms of hiring, promotions,…
Read MoreWho Benefits From Multi-Language Support in a Payroll System?
In this day and age…everyone! Having options for employees to interact in their native tongue can save both time and limit mistakes. Here we breakdown some of the many benefits and options you have. Who Needs Multi-Language Support? Diverse Workforce: Businesses employing a multicultural workforce within a single country, such as…
Read MoreDo We Need To Tell Employees When Employment Laws Change?
Absolutely. Effective communication is crucial when changes to employer laws occur. Here’s a sample plan outlining how to keep employees informed about these changes, ensuring they understand the implications and what it means for them. 1. Identify Relevant Laws and Regulations Potential Key Legislation Changes Labor Laws: Minimum wage adjustments, overtime…
Read MoreWhat Are 5 HR Tasks I Can Automate?
When considering automation with APlus Payroll, here are the top five features that can significantly streamline your HR processes; Workflow, document management, background checks, employee self service and training. 1. Automated Workflow Management UKG Ready’s automated workflow management feature allows HR professionals to design, implement, and monitor custom workflows tailored to…
Read MoreHow to Properly Discipline Senior Employees Who Belong to a Protective Class
Properly disciplining senior employees who belong to a protective class requires a thoughtful and informed approach. By understanding the legal framework, recognizing cultural sensitivities, and applying fair and consistent disciplinary procedures, employers can create a more inclusive and equitable workplace. Understanding Protective Classes A “protective class” refers to groups of…
Read MoreHow to Prepare for Summer Vacations Within Your Organization
As the summer season approaches, it becomes crucial for your organization to manage vacation requests effectively to maintain productivity and service quality while ensuring fair treatment of all employees regarding time off. The following plan outlines strategies and policies designed to address potential disparities and manage your team during this peak…
Read MoreIs This the End of Non-Compete Agreements? Not Quite!
On January 12, the Federal Trade Commission issued a proposed rule on Non-Compete Clauses under sections 5 and 6(g) of the Federal Trade Commission Act. Section 5(a) of the FTC Act prohibits unfair methods of competition, while section 6(g) authorizes the Federal Trade Commission to engage in rule making regarding…
Read MoreWant to Manage Generation Z Effectively? Think Like a Gamer!
Understanding and engaging Generation Z employees has become a critical aspect of effective management. Born between the late 1990s and early 2010s, Gen Z has grown up in a digital era, leading to distinctive characteristics, work habits, and relationships with technology. Managers can gain a significant advantage by adopting a…
Read MoreNavigating the New Overtime Salary Threshold: A Guide
The landscape of employee compensation is set for a significant shift with the Department of Labor (DoL) gearing up to introduce changes to the overtime salary threshold. This change will redefine who is eligible for overtime pay, expanding coverage to millions of additional American workers. It’s a pivotal moment for…
Read MoreFederal Law Alert – Pregnancy Workers Fairness Act
The final rule for the Pregnant Workers Fairness Act (PWFA), which applies to employers with 15 or more employees, has been published and takes effect June 18, 2024. With over 100 pages of preamble, regulations, and interpretive guidance, there’s obviously a lot to take in. Thankfully, you don’t need to spend a…
Read MoreHR Q&A – Can Someone Be Discriminated Against Based On Accent?
Yes, discrimination based on national origin, including unfavorable treatment due to a person’s country of origin, accent, or ethnic appearance, is prohibited under Title VII of the Civil Rights Act. This means that if an employee is treated poorly because of their accent or where they come from, it’s considered…
Read MoreHR Q&A: If a Candidate Discloses a Disability, What Are Our Next Steps?
Creating an inclusive and diverse workplace is not just a moral imperative but also a competitive advantage. It fosters innovation, reflects the diversity of customers and clients, and enhances employee satisfaction. However, achieving true inclusivity means ensuring that all recruitment and employment processes are accessible and fair to everyone, including…
Read MoreAll Overtime Is Not Created Equal
Overtime, while an essential tool for meeting business demands, carries implications for both employees and the organization. Today’s blog post aims to provide HR professionals with insights into managing overtime effectively. Understanding Overtime Overtime refers to the hours worked beyond the standard working hours set by the employer. It can…
Read MoreStill have questions?
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Meet Payroll Paul
Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.
Paul Devlin