Are New Clients More Important Than Old?

by Paul Devlin

Absolutely not, so why would you offer a special discount to new ones while your loyal clients continue to pay regular rates? It’s a question we probably ask ourselves every time we hear from our internet provider, cell phone company or payroll company. I know I do. I’m now paying 40% more for my high speed internet than I was when I was a new customer. Inflation? Maybe, but if I call up as a new customer I can get a rate that’s 40% less than I can as a 4 year old client. Why can’t I get 3 months free payroll every year, too? I’ll even take every other year! Help me make that make sense? It doesn’t.

That’s why APlus are one of the only payroll companies in the Country that will NOT offer you a special rate. You read that right. No special rates. No contracts. Here’s why: Flashy deals and temporary offers often lead to hidden costs and long-term commitments, APlus Payroll stands out by doing things differently. Unlike every other payroll companies that lure customers with enticing introductory deals only to lock them into extended contracts, APlus’s approach is refreshingly straightforward and transparent. No contracts, simple, all inclusive pricing. They are also not the cheapest (or most expensive) on the market.

Breaking the Cycle of Temporary Temptations

We’ve all been there. You see an irresistible offer from a cell phone provider: “Get the latest smartphone for $0 down!” or “Sign up today for half-price Internet for six months!” The catch? After the honeymoon period, you’re left with a hefty bill and a contract that binds you for years. These companies bank on the allure of short-term savings, but in reality, they often lead to long-term financial commitments that are anything but beneficial.

The same goes in the highly competitive payroll world, where offers come in like “Free set up”or “3 months free payroll” (Followed by paragraphs of small print on what your commitment will be for that ‘free’ offer). As we all know nothing in life is free and if someone is giving you something, you can be assured that they will want something in return. In contrast, APlus believes in a fair and consistent pricing model. Instead of playing the short-term game, they focus on building lasting relationships with their clients. There are no special deals reserved for new customers or hidden fees that suddenly appear after a few months. With APlus Payroll, what you see is what you get—every customer, regardless of tenure, receives the same fair rates relative to their size.

The Power of Transparency and Consistency

Transparency is more than just a buzzword at APlus Payroll; it’s a core value. This approach ensures that every client knows exactly what they are paying for from the get-go. By maintaining a consistent pricing model, APlus eliminates the anxiety and frustration that often accompany surprise rate hikes or unexpected charges. Check out our online calculator here to get an idea of our pricing for you.

Consider this: APlus Payroll boasts an impressive retention rate well over 90%. This isn’t just a statistic; it’s a testament to their commitment to customer satisfaction. Clients appreciate knowing that they won’t have to negotiate or haggle for the best price. This peace of mind fosters a level of trust and loyalty that is virtually unheard of in the payroll world.

Building Trust, One Client at a Time

APlus Payroll’s no-haggle policy is more than just a business strategy; it’s a philosophy that prioritizes the client’s experience above all else. By refusing to engage in the common bait-and-switch tactics that plague many industries, APlus has cultivated a community of satisfied and loyal clients who appreciate the integrity and honesty they receive. One payroll at a time.

If you’re tired of the deal-driven merry-go-round, APlus Payroll might just be the stable, trustworthy partner you’ve been searching for. If you’d like to see how we could help you, contact us here.

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